Surveillance Technician

About the role

The Surveillance Technician is responsible for the maintenance and overall upkeep of the Surveillance systems at Rosie’s Gaming Emporium – New Kent. This position assists with installation, maintenance, testing, alignment, and repair of the property’s surveillance equipment, ensuring compliance with all regulations.

Responsibilities

• Provides technical support and troubleshooting for surveillance systems to maintain regular operations.
• Implements preventative maintenance programs to eliminate system failures.
• Installs, configures, repairs, and maintains surveillance hardware and systems such as cameras, servers, recording devices, environmental monitoring devices, weapons detection systems, etc.
• Educates users to reduce recurring issues by offering solutions to surveillance issues.
• Reviews cameras and recording decks to analyze video and determine validity of reports and/or investigative reviews.
• Maintains and programs computer-controlled matrix switch supporting the monitors and cameras.
• Maintains knowledge of gaming laws, regulations, and company policies to ensure adherence to all safety protocols and procedures.
• Attends daily briefings, department meetings on time, participates in a positive manner, and facilitates the flow of information throughout the department.
• Performs other related duties as assigned.

Requirements

• Excellent verbal and written communication skills.
• Excellent attention to detail and observational skills in analyzing video footages.
• Knowledge of surveillance equipment and maintenance techniques.
• Proficiency in computer skills, including knowledge of video surveillance software, database management, and basic networking concepts.
• Ability to read and understand blueprints and schematic diagrams.

Qualifications

• High school diploma or equivalent.
• Vocational or technical certifications in related field.
• Three (3) years’ experience with computers and technology.
• Three (3) years’ experience with Microsoft Word and Excel.
• A combination of education and experience may be considered.
• Must obtain valid Virginia Racing Commission License.
• Must have a valid driver’s license with a minimum of three (3) years of driving experience.

Physical Requirements & Working Conditions

• Maintain physical fitness and manual dexterity to perform tasks such as climbing ladders, lifting equipment, and accessing confined spaces as needed.
• Sit or stand frequently, walk, use hands to finger, reach, handle, or feel objects, tools, or controls, reach with hands and arms, climb or balance, bend, stoop, kneel, crouch, or crawl.
• Talk or hear while sitting, standing, or walking.
• Read, analyze, interpret, and comprehend technical procedures, government regulations, instructions, and correspondence/memos; write reports, business correspondence and procedure manuals; effectively present information and respond to questions from groups of managers or staff, guests and the public.
• Use hand/power tools or machinery, such as utility trucks.
• Lift up to 50 pounds.
• Work long hours, including nights, weekends, and holidays.
• Work in a noisy environment.
• Work in environments with varying levels of crowds, noise, and smoke, depending on the assigned station and customer volume.

Benefits

Colonial Downs Group offers a comprehensive benefits package including health insurance, retirement plans, paid time off, and more. Details can be found in the Benefits section of the employee handbook.

Pay

$27.00/hour

Schedule

Flexible schedule to accommodate the needs of the position and the business.