Vice President, UX
About the role
The tools people use to protect their organizations deserve to be as thoughtfully designed as they are powerfully built. As VP of UX at Netskope, you will own the design experience across our entire security platform — setting the vision, shaping the org, and ensuring that every interaction reflects genuine care for the people who depend on our products every day.
Job Responsibilities
Leadership & Team: Lead a distributed UX team across the US and Taiwan — designers, researchers, and UX managers — staying grounded and connected across time zones, present and invested in each person's growth.
Culture: Build and sustain a culture of openness, curiosity, and high craft — where sharing unfinished work is the norm, feedback sharpens rather than diminishes, and wins are celebrated collectively.
Career Ladders: Make the business case for org investment where it creates the most leverage, and develop the next generation of design leaders from within.
Design Strategy & Craft: Define and drive the UX vision across all of Netskope's products — ensuring experiences are coherent, conceptually grounded, and built around real user needs and workflows.
Initiatives: Lead the team through the ongoing AI transformation in design practice — not by having all the answers, but by modeling curiosity, creating space to experiment, and helping the team build an AI-aware workflow that reduces busywork without sacrificing the creative and collaborative nature of design.
Research & Insights: Foster a culture where designers feel close to their users: curious, evidence-informed, and empowered to advocate for what they know rather than only what they've been told to build.
Process & Operations: Define and refine UX processes — from discovery and research to delivery and design system governance — and represent UX in planning and strategic discussions.
Metrics: Track and report on UX performance metrics, including usability scores, accessibility compliance, and design system adoption, to make the value of design legible to the business.
Opportunities: Identify and pursue opportunities to reduce team friction and raise the quality bar — including exploring DesignOps capabilities and AI-powered workflows where they create real leverage.
Qualifications
12+ years of UX experience, with at least 4 years leading design managers and/or senior ICs.
Demonstrated ability to lead UX for complex, technical enterprise products — cybersecurity, networking, infrastructure, or adjacent domains is a strong plus.
Proven track record of driving design strategy and roadmap influence at the VP or Director level, with fluency connecting UX outcomes to business KPIs.
Experience building org structures, career ladders, and making the business case for design team investment at the leadership level.
Active, hands-on engagement with AI tools in a design or research context — not just awareness, but evidence of curiosity and experimentation; experience helping a team develop an AI-integrated practice is a strong plus.
Background in UX research, or experience directly leading a research team — familiarity with both exploratory and evaluative methods, and a track record of advocating for research as a strategic function.
Proficiency with Figma and Claude Code (our primary tools); DesignOps experience and design community engagement (speaking, writing, advisory roles) are both a plus.
Education
Bachelor’s degree in Interaction Design, Human-Computer Interaction, Cognitive Science, or related fields required. Master's degree strongly preferred.
Compensation
Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate. Netskope respects your privacy and is committed to protecting the personal information you share with us, please refer to Netskope's Privacy Policy for more details.