Jobs · Consulting

Vice President, Professional Services

Evisions · Houston, TX · 1 mo ago
RemoteRemoteConsultingFull-time
We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. No job title heading, no Job ID etc. Remove boilerplate. Need to parse the posting. Content: First paragraph: "Evisions helps higher education organizations work better. Our software eases your administrative load, so you can get back to the process of learning and discovery. Built and optimized for administrators, our solutions help you stay on top of your many tasks and responsibilities, reduce hassle and waste, and work more efficiently." This is generic company description; maybe part of About the role? Could be considered About the role. Then: "The Vice President, Professional Services is accountable for the performance, scalability, and client impact of Evisions' Professional Services organization. This leader owns the Services business end to end translating strong demand and a growing project portfolio into predictable delivery, revenue, healthy utilization, and excellent client outcomes. The role requires a hands-on operating leader who can set clear priorities, build disciplined delivery practices, develop a highly capable team, and make fast decisions as client and business needs evolve. Success is measured by Services revenue attainment, utilization and capacity, backlog conversion, project health, client satisfaction, and the team's ability to execute consistently without adding unnecessary management layers." That's description of role; could be About the role. Then "How You'll Make An Impact" bullet list (actually paragraphs). That's responsibilities. Then "About You" list of requirements/qualifications/skills. Then "This position will report to a member of Evisions' Executive Leadership Team. Must be able to remain in a stationary position for up to 50% of the time. This is a security-sensitive position and requires a background check and will need to adhere to the Evisions Information Security Management System. Some travel may be required for on-site client engagements and company events, including but not limited to annual kickoffs, team offsites, and client-facing engagements." That's maybe additional details like Schedule? Travel requirement maybe schedule? Not exactly pay/benefits. No explicit pay, benefits, schedule. So we should not create those sections. Thus sections: About the role, Responsibilities, Requirements (maybe combine About You), Skills? The About You includes experience, leadership, etc. Could be split into Requirements and Skills. But we need to avoid thin sections. Could combine into one "Qualifications" section covering all About You bullet points. Or separate Requirements (experience) and Skills (leadership etc). However we need to ensure we have substantive content. Let's extract About You bullet points: - 10+ years of experience in Professional Services, consulting, enterprise software implementation, or a comparable client delivery organization, including meaningful leadership responsibility. B2B SaaS or higher education technology experience is a strong plus - Proven experience leading and improving a Services organization with accountability for revenue, utilization, capacity, project delivery, and client outcomes, with an understanding of both the financial and operational mechanics of the business - A hands-on operating mindset, with comfort moving between portfolio strategy, staffing decisions, client escalations, project details, and team coaching without losing sight of the bigger picture - Strong command of project and portfolio management, with the ability to create enough process and visibility to drive predictable execution without burying a delivery team in administration - Experience leading technical services teams and complex software implementations, with the ability to ask the right questions, recognize delivery risk, and help translate technical complexity into clear decisions and client expectations - Strong people leadership and talent development skills. You set a high bar, give direct feedback, develop future leaders, and create an environment where capable people are trusted to own outcomes - Commercial and financial fluency, including comfort with Services revenue forecasting, utilization, margins, backlog, pricing, scope management, and the trade-offs involved in scaling a Services business - Executive presence and strong client judgment. You can build credibility with senior client stakeholders, navigate difficult conversations, and bring calm, clear accountability to high-stakes situations - Comfortable leading through change and using AI and modern operating tools to improve how Services teams plan, communicate, forecast, and deliver These are qualifications/skills. We could have a section "Qualifications" containing these bullet points as
  • . Or separate "Requirements" for experience and "Skills" for rest. But to avoid thin sections, maybe one "Qualifications" covering all. Now responsibilities: "How You'll Make An Impact" paragraphs each start with a bold phrase? Actually they are sentences: - Own the Professional Services business and operating plan including revenue attainment, utilization, capacity, backlog conversion, delivery quality, and client outcomes against clear goals and forecasts - Scale the business by growing the existing team through a critical period of high growth, where projects can be variable and customized to each institution, expanding capacity without eroding utilization or margin as demand grows - Set a higher standard for project management and technical delivery, with clear expectations for scoping, status reporting, risk management, and client communication that hold up under a heavy project load - Serve as the executive escalation point for Evisions' most important or complex Services engagements, stepping in early when scope, timeline, technical complexity, or client alignment puts an outcome at risk, shrinking both the frequency and duration of escalations over time - Develop and deploy the team's technical expertise effectively by ensuring senior resources provide architecture, problem-solving, and direction across key projects while developing the capabilities and independence of other consultants and developers, building bench strength so fewer projects require senior escalation - Partner closely with Sales on scoping, solution design, pricing, and handoff, improving the quality of what Evisions sells and ensuring delivery commitments are achievable, well-defined, and staffed appropriately, reducing margin erosion from under scoped deals and change orders after signing - Partner cross-functionally with Product, Engineering, Support, Client Success, and Finance, removing delivery blockers, improving handoffs, and using Services insights to strengthen the broader client experience and product strategy - Use data and AI-enabled tools to improve forecasting, project visibility, resource planning, and operating leverage by automating administrative work where possible while keeping leadership focused on decisions, coaching, and client outcomes These are responsibilities. Now About the role: combine initial paragraphs about company and role description. We could have About the role section containing the first two paragraphs (company description + role accountability). Might be okay. Now we need to output HTML fragment only, no /. Use

    for each section heading. Use
    • for lists. Use

      for prose. We must not repeat job title as heading. Not include Job ID etc. We must not include boilerplate like EEO etc. Already removed. Now produce:

      About the role

      Evisions helps higher education organizations work better. Our software eases your administrative load, so you can get back to the process of learning and discovery. Built and optimized for administrators, our solutions help you stay on top of your many tasks and responsibilities, reduce hassle and waste, and work more efficiently.

      The Vice President, Professional Services is accountable for the performance, scalability, and client impact of Evisions' Professional Services organization. This leader owns the Services business end to end translating strong demand and a growing project portfolio into predictable delivery, revenue, healthy utilization, and excellent client outcomes. The role requires a hands-on operating leader who can set clear priorities, build disciplined delivery practices, develop a highly capable team, and make fast decisions as client and business needs evolve. Success is measured by Services revenue attainment, utilization and capacity, backlog conversion, project health, client satisfaction, and the team's ability to execute consistently without adding unnecessary management layers.

      Responsibilities

      • Own the Professional Services business and operating plan including revenue attainment, utilization, capacity, backlog conversion, delivery quality, and client outcomes against clear goals and forecasts
      • Scale the business by growing the existing team through a critical period of high growth, where projects can be variable and customized to each institution, expanding capacity without eroding utilization or margin as demand grows
      • Set a higher standard for project management and technical delivery, with clear expectations for scoping, status reporting, risk management, and client communication that hold up under a heavy project load
      • Serve as the executive escalation point for Evisions' most important or complex Services engagements, stepping in early when scope, timeline, technical complexity, or client alignment puts an outcome at risk, shrinking both the frequency and duration of escalations over time
      • Develop and deploy the team's technical expertise effectively by ensuring senior resources provide architecture, problem-solving, and direction across key projects while developing the capabilities and independence of other consultants and developers, building bench strength so fewer projects require senior escalation
      • Partner closely with Sales on scoping, solution design, pricing, and handoff, improving the quality of what Evisions sells and ensuring delivery commitments are achievable, well-defined, and staffed appropriately, reducing margin erosion from under scoped deals and change orders after signing
      • Partner cross-functionally with Product, Engineering, Support, Client Success, and Finance, removing delivery blockers, improving handoffs, and using Services insights to strengthen the broader client experience and product strategy
      • Use data and AI-enabled tools to improve forecasting, project visibility, resource planning, and operating leverage by automating administrative work where possible while keeping leadership focused on decisions, coaching, and client outcomes

      Qualifications

      • 10+ years of experience in Professional Services, consulting, enterprise software implementation, or a comparable client delivery organization, including meaningful leadership responsibility. B2B SaaS or higher education technology experience is a strong plus
      • Proven experience leading and improving a Services organization with accountability for revenue, utilization, capacity, project delivery, and client outcomes, with an understanding of both the financial and operational mechanics of the business
      • A hands-on operating mindset, with comfort moving between portfolio strategy, staffing decisions, client escalations, project details, and team coaching without losing sight of the bigger picture
      • Strong command of project and portfolio management, with the ability to create enough process and visibility to drive predictable execution without burying a delivery team in administration
      • Experience leading technical services teams and complex software implementations, with the ability to ask the right questions, recognize delivery risk, and help translate technical complexity into clear decisions and client expectations
      • Strong people leadership and talent development skills. You set a high bar, give direct feedback, develop future leaders, and create an environment where capable people are trusted to own outcomes
      • Commercial and financial fluency, including comfort with Services revenue forecasting, utilization, margins, backlog, pricing, scope management, and the trade-offs involved in scaling a Services business
      • Executive presence and strong client judgment. You can build credibility with senior client stakeholders, navigate difficult conversations, and bring calm, clear accountability to high-stakes situations
      • Comfortable leading through change and using AI and modern operating tools to improve how Services teams plan, communicate, forecast, and deliver
      We might also include a short paragraph for additional details like reporting, stationary position, background check, travel. Could be placed under a section like "Additional Information" but we don't have a heading for that in allowed list. Could we add a section "Details"? Not in allowed headings list. The instruction: use

      for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says e.g., implying those are examples but we should stick to those? It says use

      for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Likely we should only use those headings. Additional info like reporting, travel, background check could be folded into About the role or Qualifications as a paragraph. Could add a

      after Qualifications about reporting etc. That would be okay as prose. Add a

      after Qualifications: "This position will report to a member of Evisions' Executive Leadership Team

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