Vice President, Product Management, Vertical Markets

Job Purpose

The Vice President of Product Management, Vertical Markets is responsible for defining and executing Speedpay’s (ACI's bill payment solutions) verticalized product strategy across key industries (e.g., consumer finance, utilities, insurance, telco). This leader ensures the product portfolio is tailored to meet the distinct needs, workflows, regulatory requirements, and buying behaviors of each target market. This role operates at the meeting point of product, go-to-market, and industry expertise, translating vertical-specific insights into scalable product capabilities and differentiated solutions. The VP will partner closely with Platform Product Management, Engineering, Sales, Marketing, Pricing and Customer Success to drive adoption, revenue growth, and market leadership within each vertical.

Essential Functions and Responsibilities

Vertical Strategy & Market Ownership

- Define and own product strategy by vertical, including target segments (enterprise vs. mid-market), priority use cases, and growth roadmap - Identify and prioritize vertical expansion opportunities (new industries, adjacencies, and segments) - Develop clear value propositions and differentiation tailored to each vertical market - Align product strategy with revenue goals, pipeline needs, and market penetration targets

Vertical Product Definition & Packaging

- Translate vertical needs into product requirements, configurations, and solution packages - Define vertical-specific capabilities (e.g., bill presentment, payment workflows, compliance requirements, reconciliation, reporting) - Partner with Platform teams to ensure reusable, scalable capabilities vs. one-off customizations - Drive SKU/packaging strategy aligned to vertical needs and willingness to pay

Customer & Industry Expertise

- Serve as the internal expert on assigned verticals, including market trends, regulatory environment, and competitive landscape - Build strong relationships with customers, prospects, and industry partners to validate product direction - Incorporate voice of customer and field insights into roadmap decisions - Represent the company externally in industry forums, conferences, and customer engagements

Go-To-Market Alignment

- Partner with Sales, Marketing, and Customer Success to define vertical GTM strategies - Enable Sales with clear positioning, use cases, and solution narratives - Support deal strategy and large enterprise pursuits with tailored product solutions - Ensure alignment between product capabilities and market messaging

Execution & Delivery Alignment

- Collaborate with Platform Product and Engineering to prioritize and deliver vertical capabilities - Ensure roadmaps balance vertical-specific needs with platform scalability - Establish clear feedback loops between vertical teams and core product teams - Drive disciplined prioritization frameworks tied to revenue and strategic impact

Organizational Leadership

- Build and lead a team of vertical-focused product leaders (Directors, PMs) - Define operating model between vertical PMs and platform/core PMs - Establish clear accountability for vertical performance and outcomes - Foster a culture of market expertise, customer focus, and commercial accountability

Qualifications

12–15+ years of product management experience, with significant focus on verticalized or industry-specific solutions 5+ years of leadership experience managing senior product leaders Proven track record of driving revenue growth through vertical product strategy Experience in payments, fintech, SaaS, or other complex B2B platforms Strong understanding of enterprise customer needs and buying dynamics by industry Ability to translate market needs into scalable product capabilities Market & Industry Depth: Deep understanding of vertical-specific needs and dynamics Commercial Acumen: Connects product decisions directly to revenue and growth Strategic Translation: Converts market insight into scalable product strategy Influence & Alignment: Drives alignment across product, GTM, and executive teams Platform Thinking: Balances vertical needs with reusable, scalable solutions Execution Discipline: Ensures delivery against high-impact vertical priorities Preferred Qualifications Bachelor’s degree, MBA preferred Experience building multi-vertical product strategies on a shared platform Background in regulated industries (e.g., financial services, utilities, insurance) Experience with API-driven platforms and ecosystem integrations

Work Environment

Standard remote work environment Majority of time spent on PC (Phys. Req.) Some travel Core Capabilities: We seek colleagues who embody our core capabilities — these shape our culture and enable us to make a meaningful impact together: Ensure Accountability: holding self and others accountable to meet commitments. Drives Results: consistently achieving results, even under tough circumstances. Customer Focus: building strong customer relationships and delivering customer-centric solutions. Cultivate Innovation: creating new and better ways for the organization to be successful. Collaborates: building partnerships and working collaboratively with others. Courage: stepping up to address difficult issues, saying what needs to be said.