Vice President, Operations
Highmark Residential · Addison, TX · 1 wk ago
ManagementFull-time
Responsibilities
- Understand and comply with all company policies and procedures as outlined in the Operations Manual and according to Highmark’s strategic goals
- Directly supervise and provide guidance to Regional Managers, Senior Regional Managers, Construction Management and Administrative Assistant to ensure that properties meet or exceed approved budgets
- Design, implement, and promote innovative programs to increase operational efficiencies and profitability
- Monitor and review financial reporting
- Work closely with Asset Management to provide due diligence oversight, analysis, and transition assistance during the acquisition and disposition process
- Respond appropriately to escalated complaints by residents or prospective residents
- Stay up-to-date of changes in Fair Housing laws, rules, and regulations concerning apartment leasing and management
- Assist with recruiting quality candidates to join Highmark
- Participate in community activities, network groups, and related professional organizations in order to be aware of ongoing changes within the multi-family industry
- Perform all other duties as assigned by the Senior Vice President of Operations
Qualifications
- Bachelor's Degree in Business Management, Finance, or Accounting preferred
- Industry accreditations preferred – CAM, CAPS, CPM
- 10+ years experience managing multiple portfolios within the multi-family industry
- Strong knowledge of budgetary preparation and management
- Ability to independently assume responsibility for the overall needs of the Operations Department
- Good public/employee relation skills, problem-solving, analysis, and decision-making ability
- Good oral/written communication skills, participatory “team management” leadership style
- Good time management/organizational skills with strong analytical and reasoning abilities
- Excellent verbal/written communication and interpersonal skills
- Proficient in MS Outlook, Word, and Excel, and other property management software
- Willingness to travel as required