Vice President of Technology
About the role
The Vice President of Technology supports AMOCO in "serving the financial needs of our members" by shaping and advancing digital initiatives that bring the credit union's technology strategy to life. The role ensures strong execution and operational oversight across various technology departments.
Responsibilities
25% Strategic & Program Leadership. Executes the credit union's technology roadmap in alignment with established strategic objectives, ensuring priorities are translated into well-defined operational functions and measurable outcomes. Leads the delivery of technology initiatives across the organization, driving execution from concept through implementation. Develops and executes the credit union's project roadmaps, establishing and rigorously monitoring performance metrics to ensure accountability, transparency, and demonstrable results. Provides regular updates to senior leadership on program progress, risks, and overall performance. Evaluates fintech solutions and emerging technologies, making recommendations and supporting implementation efforts that align with organizational goals. Contributes to the development and management of the technology budget, including capital planning and investment prioritization.
20% Technology & Operations Management. Responsible for oversight, availability, and success of the credit union's core processing systems, including platforms such as Jack Henry Symitar, along with network infrastructure, cloud environments, telecommunications, and end-user support services. Ensures system availability, performance, and scalability while proactively addressing operational challenges. Oversees execution of the technology project portfolio, ensuring initiatives are delivered on time and within budget. Manages system administration activities across platforms and applications while overseeing data warehouse, business intelligence, analytics, and reporting functions in collaboration with assigned resources to support data-driven decision-making. Provides leadership for IS&T service management and helpdesk operations, while advancing the credit union's data governance framework, business intelligence capabilities, and internal software development function in partnership with assigned resources.
20% Leadership & Talent Development. Leads, coaches, and develops various teams within the Technology Division, fostering a high-performing and engaged workforce. Manages a team of approximately 10-25 employees, providing clear direction, performance expectations, and accountability frameworks. Establishes effective team structures to support operational and strategic goals. Builds and maintains succession plans to ensure leadership continuity and develop a strong technology talent pipeline. Promotes a culture of innovation, collaboration, and continuous improvement to support the evolving needs of the organization.
15% Vendor & Financial Management. Manages vendor relationships to ensure effective service delivery, including contract negotiations, performance monitoring, and ongoing relationship management. Ensures vendors consistently meet service level agreements, compliance requirements, and organizational expectations.
Requirements
Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
Commitment to provide excellent customer service while using Member Service & Loyalty Skills: Focus on Member, Maintain/Enhance Self-Esteem, Listen, Maintain Personal Responsibility, Manage Complaints and Resolve Problems
Qualifications
Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent certifications/experience)
Skills
Execution-focused leadership and operational excellence
Strong project and program management capabilities
Technical acumen across infrastructure, applications, and cybersecurity
Strategic thinking with the ability to operationalize plans
Effective communication and stakeholder management
Risk management and regulatory awareness
Benefits
Health benefits including medical, dental, and vision for employees
Tuition reimbursement
401(k) match
Annual Bonus Incentive
Paid Company Annual Holidays
Paid time off
Frequent employee appreciation and recognition events