Vice President of Sales (CIV)

Key Responsibilities

• Develops, oversees, and drives the implementation of sales and marketing plans for communities.
• PARTNERS WITH THE CSMO TO ESTABLISH COMPANY-WIDE SALES OBJECTIVES AND KEY RESULTS (OKRs) TO DRIVE PERFORMANCE AND ACCOUNTABILITY.
• Sets monthly company-wide incentives and momentum leader programs to enhance occupancy rates.
• Evaluates and recommends new sales and marketing programs to achieve census targets.
• Provides oversight and management of Regional Directors of Sales and Marketing (RDSMs), ensuring they meet census goals while fostering a positive customer experience within their teams.
• Ensures compliance of Civitas’ standards.
• Manages Sales Specialists and Call Specialists, ensuring alignment with company sales objectives.
• Interviews, hires, and develops high-performing RDSMs and Sales Specialists to strengthen the sales organization.
• CREATES A CULTURE OF EXCELLENCE IN SALES, FOSTERING COLLABORATION, MOTIVATION, AND INNOVATION WITHIN THE COMPANY.
• WORKS CLOSER WITH THE VICE PRESIDENT OF MARKETING TO DESIGN AND EXECUTE MONTHLY SALES AND MARKETING CAMPAIGNS.
• SUPPORTS THE DEVELOPMENT AND EXECUTION OF MARKETING STRATEGIES THAT GENERATE HIGH-QUALITY LEADS AND ALIGN WITH THE COMPANY'S OVERALL BUSINESS OBJECTIVES.
• DEFINES LEAD AND PROSPECT HANDLING PROCESSES AND ENSURES THEY ARE MONITORED AND MANAGED PER COMPANY STANDARDS TO MAXIMIZE CONVERSION RATES.
• PROVIDES ONGOING SALES TRAINING AND COACHING TO REGIONAL TEAMS AND COMMUNITY MARKETING TEAMS, ENHANCING SKILLS AND IMPROVING PERFORMANCE.
• DEVELOPS AND DELIVERS SALES TRAINING PROGRAMS FOR EXECUTIVE DIRECTORS TO ENSURE EFFECTIVE LEADERSHIP IN COMMUNITY-LEVEL SALES EFFORTS.
• CONDUCTS REGULAR SITE VISITS TO COMMUNITIES AND COMPETITOR LOCATIONS TO ASSESS MARKET TRENDS AND SALES OPPORTUNITIES.
• CREATES EFFICIENCIES IN SALES AND MARKETING SUPPORT PROCESSES TO STREAMLINE OPERATIONS.
• REPORTS SALES EFFORTS AND PROGRESS WEEKLY TO THE CEO, COO, CSMO, AND EVPO, ENSURING TRANSPARENCY AND ALIGNMENT WITH COMPANY GOALS.
• STAYS UP-TO-DATE WITH SENIOR LIVING INDUSTRY TRENDS, COMPETITOR ACTIVITIES, AND MARKET DYNAMICS.
• Leverages industry insights to refine sales strategies and drive continued success.

Requirements

We are currently seeking a candidate with Senior Living experience who currently resides in the Dallas, Fort Worth area.