Vice President of Operations & Growth

Essential Duties and Responsibilities

• Build the operational and organizational framework required to support significant expansion.
• Develop scalable organizational structures, leadership roles, and operating rhythms.
• Partner on strategic planning, capacity planning, market expansion, and acquisition integration activities.
• Evaluate organizational readiness and identify opportunities to improve scalability.
• Build, develop, and mentor a high-performing leadership team.
• Create recruiting strategies that position HVAC RNTL as an employer of choice.
• Develop innovative technician and operational workforce pipelines.
• Ensure operational capabilities support continued revenue growth.
• Partner closely with sales leadership to align resources with customer needs.
• Improve responsiveness, execution, and customer experience across all operational functions.
• Maintain relationships with key customers and strategic accounts.
• Implement practical operating systems that improve consistency without creating bureaucracy.
• Establish meaningful operational metrics and performance measures.
• Improve fleet productivity, resource utilization, and operational effectiveness.
• Identify opportunities to improve profitability while maintaining agility.
• Build the operating model required to support growth in the data center market.
• Develop labor, organizational, and execution strategies for mission-critical environments.
• Support successful delivery of large-scale data center projects.
• Maintain a visible presence throughout the organization.
• Conduct branch visits, ride-alongs, customer meetings, and operational reviews.
• Travel approximately 30–40% to support growth objectives.

Core Competencies

• Leadership Development & Coaching
• Strategic Thinking & Business Acumen
• Organizational Design & Scale
• Customer-Centric Leadership
• Talent Acquisition & Workforce Development
• Collaboration & Relationship Building
• Deliberative Decision-Making
• Driving Results & Accountability
• Humility, Curiosity, and Continuous Learning
• Effective Communication

Education/Experience

• Bachelor’s degree in business or related discipline preferred.
• 10+ years of progressive operational leadership experience.
• Significant multi-site leadership experience with responsibility for managers and senior leaders.
• Demonstrated success helping organizations scale through periods of growth and expansion.
• Proven track record of building high-performing teams and developing leaders.
• Experience creating recruiting strategies and workforce development programs.
• Strong customer-facing leadership experience.
• Equipment rental, industrial services, specialty contracting, construction services, or related industry experience preferred.
• Experience supporting acquisition integration is beneficial but not required.