Vice President of Growth Operations & Enablement

Position Summary

The Vice President of Growth Operations & Enablement is the operational architect of Holon's Growth engine — responsible for the referral channel, the sales enablement infrastructure, the performance systems, and the day-to-day execution that allows the CGO to focus on strategy and market expansion. This role reports directly to the Chief Growth Officer and serves on the Growth leadership team. Holon Health is expanding from 7 to 32 states by July 2027. In year one, a defining priority is supporting Holon's expansion from 7 to 32 states by July 2027 — ensuring the Growth team has the operational infrastructure, onboarding readiness, and referral channel relationships to execute each state launch on time. The CGO sets the enablement strategy and standards. The VP owns the execution — building, deploying, and continuously improving the programs, content, and systems that put that strategy into practice. This is a fully remote, internal leadership role with minimal travel required.

Key Responsibilities

• Execute the enablement strategy — building, deploying, and continuously improving onboarding programs, training curricula, playbooks, tools, content libraries, and talking points that make every Growth team member effective in their role.
• Referral Channel Leadership: Own Holon's referral pipeline strategy and execution across all active markets. This includes payer case management and transitions-of-care channels (engaging Case Management and Re-entry groups within MCO partners), justice system referral partners (courts, probation, electronic monitoring, diversion programs), and community-based organization relationships. Build and manage the relationships, processes, and tracking systems that drive consistent patient enrollment in every state Holon operates.
• Provide daily operational oversight across the Growth organization while reinforcing the strategy and direction established by the Chief Growth Officer. Keep Growth team members informed, aligned, and focused on the department's highest priorities. Participate in key Growth meetings and ensure decisions, updates, and expectations are communicated to the appropriate team members. Serve as a central connection point across Growth functions to prevent communication gaps, conflicting priorities, and duplicated work.
• Monitor Growth dashboards, pipelines, activity metrics, and performance indicators to identify trends, gaps, and areas requiring attention. Provide the Chief Growth Officer with regular visibility into team progress, challenges, opportunities, and execution risks. Ensure meetings and initiatives result in clear next steps, assigned owners, and timely follow-through.
• Oversee Growth onboarding, training, playbooks, tools, talking points, and ongoing enablement efforts. Identify knowledge, skill, or process gaps and coordinate additional training and support. Reinforce consistent messaging, documentation standards, workflows, and performance expectations.
• Improve the processes, systems, and operating rhythms used to communicate, track, and execute Growth priorities. Coordinate with other departments when Growth initiatives require cross-functional support. Help build scalable operational infrastructure as the Growth organization and company continue to expand.

Requirements

• Bachelor's degree in business, healthcare administration, marketing, communications, or a related field, or equivalent professional experience.
• Significant leadership experience in growth operations, sales operations, revenue operations, enablement, business operations, or a related function.
• Experience supporting a multi-functional Growth or commercial organization.
• Demonstrated ability to turn leadership direction into organized, coordinated execution.
• Strong understanding of team enablement, performance management, reporting, and process improvement.
• Experience using dashboards, pipeline data, and performance metrics to guide decisions and reinforce accountability.
• Strong communication, facilitation, coaching, and cross-functional relationship-building skills.
• Highly organized, proactive, and comfortable managing multiple priorities in a fast-moving environment.
• Experience supporting remote or geographically distributed teams.
• Experience in healthcare, behavioral health, community-based services, or a startup environment is strongly preferred.

What Success Looks Like

• The Chief Growth Officer's strategy and priorities are translated into clear, coordinated action across the department.
• Growth team members understand what is expected of them and remain focused on the right priorities.
• Communication flows consistently across Growth functions.
• Enablement efforts are completed, reinforced, and applied in the team's daily work.
• Dashboards and performance data are used consistently to support accountability.
• Decisions and commitments result in clear ownership and timely follow-through.
• The Growth organization operates with greater consistency, visibility, and efficiency.
• Referral channel relationships are active and producing consistent patient enrollment across all state markets.
• Each new state launch has a referral channel plan in place before go-live.

Benefits

• Base salary of $150k-$185k/year plus Annual Leadership Bonus
• Unlimited PTO (we mean it)
• Flexible schedules that work with your life
• Remote-first culture with connection baked in
• Full suite of benefits, including health, dental, vision, life, and disability
• 401(k) with company match
• Space for self-care, because you can't pour from an empty cup
• Room to grow in a high-impact, mission-driven startup
• A team that celebrates wins, learns from losses, and has your back