Vice President of Operations - Commercial Division

About the role

Vision: The VP of Operations will steer the Commercial Construction Business Units toward success, ensuring competitiveness, profitable growth, unwavering support to people, and efficient, responsive solutions for clients through operational excellence.

Overall Responsibility: Cultivate a culture of collaboration and empowerment where every team member feels valued and motivated. Leverage innovative practices and advanced technologies to achieve unparalleled operational efficiency, focus on continuous improvement, support and drive the strategic plan, and instill commitment to people, operational excellence, and sustainable profitable growth for every commercial project.

Organizational Structure

Reports to the Executive Vice President of Commercial Operations and coordinates with Corporate Services Department Directors.

Operational Responsibilities

• Run key business‑unit meetings, set and meet metrics, and ensure processes such as project forecast meetings and audits are followed.
• Assist in developing strategic and tactical goals; create timelines, assign owners, monitor progress, anticipate and remove obstacles, and celebrate successes.
• Create, contribute to, and manage data and analytic processes.
• Develop meaningful metrics and drive accountability, consequences, and celebrations.
• Understand and support the total customer experience, resolve problems, and drive continuous improvement.
• Assist in problem resolution, ensure consistency, and enforce company‑wide procedures and processes.
• Remove obstacles and barriers that hinder operations.
• Act as a sounding board, mentor, teacher, and confidant in decision‑making; assist with opportunity assessment and risk management.
• Focus the organization on learning, improving, and reinforcing success, especially when complications arise.
• Be highly visible and approachable by resolving problems and contributing to success for both the business unit and the company.

Experience and Skills

• Education: Bachelor’s degree in Construction Management, Civil Engineering, or a related field.
• Experience: 10–15 years as an Operations Manager for a commercial construction company with revenue of $1 B+.
• Leadership & Communication: Customer‑focused strategic and tactical thinker; strong verbal, written, and presentation skills; ability to empathize, assert decisions, and connect with others.
• Process Orientation: Organized, flexible, adept with numbers and symbols for business understanding; skilled at developing and driving procedures.
• People Skills: Ability to mentor, motivate, and guide teams; mental toughness combined with empathy; inclusive coaching to maximize employee potential.
• Adaptability & Growth Mindset: Excellent planning and organizing; thrives on change; driven to achieve profitable organizational growth.
• Technology Proficiency: Comfortable with hardware and software tools that enable data‑driven decisions.
• Construction Expertise: Proven experience leading leaders and teams in the construction industry with relevant market knowledge.

Company Benefits

• Employer‑paid medical (HDHP) with preventive care
• Dental, vision, prescription, and FSA options
• Employer‑paid life, AD&D, short‑term and long‑term disability
• Voluntary supplemental insurance options
• Parental leave and Employee Assistance Program support
• Tuition reimbursement
• 401(k) with 100 % employer match up to 10 % plus bi‑annual bonuses
• Generous paid time off (holidays, PTO, bereavement, volunteer days)
• Community sponsorships and involvement
• Employee appreciation events and celebrations
• Company‑paid trainings and certifications