Vice President of Operations

Key Responsibilities

• Lead operations across multiple locations, ensuring consistent execution and high performance across all markets
• Build, standardize, and optimize core operating processes to support scalability and efficiency
• Establish clear accountability across leadership layers, driving disciplined execution and results
• Persistently partner cross-functionally with sales, marketing, and finance to align operational performance with growth objectives
• Implement and manage KPIs to track performance and enable data-driven decision-making
• Maintain full accountability for gross profit performance
• Strengthen field execution while maintaining a high-quality customer experience

Qualifications

• Proven field operations leadership experience within residential services, in-home services, or a similar multi-location service organization
• Demonstrated success building and scaling operational processes in a high-growth business
• Strong experience leading leaders and driving accountability across distributed teams
• Track record of improving execution, performance, and process discipline
• Self-starter who thrives in environments requiring structure, accountability, and execution