Vice President of Operations

Responsibilities

• Provide operational leadership and strategic direction for 13 skilled nursing and rehabilitation facilities throughout Wisconsin.
• Partner with Licensed Nursing Home Administrators and regional leadership teams to drive occupancy growth, financial performance, quality measures, and customer satisfaction.
• Monitor facility performance through key operational, clinical, financial, and regulatory metrics.
• Ensure compliance with all federal, state, and local regulations governing long-term care operations.
• Support administrators in achieving survey readiness and maintaining strong regulatory outcomes.
• Develop and execute action plans to improve census, labor management, reimbursement performance, and operational efficiency.
• Foster a culture focused on resident-centered care, accountability, employee engagement, and continuous improvement.
• Collaborate with clinical, human resources, finance, reimbursement, and business development teams to achieve organizational goals.
• Recruit, mentor, coach, and develop facility leadership teams.
• Conduct regular facility visits and provide hands-on operational support when needed.

Qualifications

• Bachelor's degree required; Master's degree preferred.
• Active Nursing Home Administrator license in WI required.
• Minimum of 5 years of multi-site healthcare operations leadership experience.
• Demonstrated success overseeing skilled nursing, rehabilitation, or long-term care facilities.
• Strong knowledge of CMS regulations, state survey processes, reimbursement systems, and quality measures.
• Proven ability to improve financial performance, operational efficiency, and quality outcomes.
• Exceptional leadership, communication, coaching, and team-building skills.
• Ability to travel extensively throughout Wisconsin.

What We Offer

Executive leadership opportunity with one of the nation's fastest-growing post-acute care organizations.
Comprehensive benefits package including medical, dental, vision, and paid time off.
Professional growth and advancement opportunities.
Collaborative and supportive executive leadership team.
Opportunity to make a meaningful impact across a large regional portfolio.

About the Role

Complete Care is seeking an accomplished and results-driven Vice President of Operations to lead our growing Wisconsin portfolio of skilled nursing and rehabilitation centers.

Schedule

Not specified.

Pay

Not specified.

Benefits

Not specified.

Equal Opportunity Employer

Complete Care is an Equal Opportunity Employer.