Vice President of Operations

The Role

The Vice President of Operations (VPO/SVPO) is a senior leader with direct accountability for academic, operational, and financial performance across a region of campuses. This role owns student success, NCLEX performance, retention, and campus level execution, while building strong leadership teams and driving consistency through disciplined operating models.

This is a hands-on role for a decisive operator who enjoys leading through complexity, improving performance, and developing high impact leaders.

Requirements

• Own performance across multiple campuses, including NCLEX pass rates, retention, and student outcomes
• Build, assess, coach, and upgrade Campus President talent
• Establish clear ownership, operating standards, and accountability rhythms
• Diagnose underperformance and lead targeted interventions, including talent and process changes
• Use data and dashboards to identify risk early and close performance gaps
• Personally engage in struggling campuses to reset execution and leadership alignment
• Own P&L performance, including budgeting and resource allocation
• Partner with executive leadership to deliver enterprise priorities and cross functional initiatives
• Oversee campus operations, facilities, and compliance
• Resolve escalated student issues and address root causes to prevent recurrence
• Ensure regulatory compliance and uphold internal standards
• Foster a student first, mission aligned campus culture

Qualifications

• Bachelor’s degree required (MBA preferred)
• 5+ years of experience, including 2+ years in upper management
• Proven success leading multi-site operations with clear accountability for outcomes

Skills

• Strong leadership and decision-making skills
• Experience in higher education administration
• Ability to manage complex operations and budgets
• Excellent communication and interpersonal skills
• Proficiency in data analysis and dashboard creation

Benefits

• Base salary range of $180,000 - $210,000 USD commensurate with education, experience, and relatable skills
• Average annual performance-based bonus of up to 25% subject to the achievement of individual and company performance goals
• Opportunities for professional development
• Dynamic organizational culture within a supportive working environment
• Robust health and welfare benefits package including, but not limited to, medical, dental, and vision
• Rest and relaxation with generous PTO and holiday pay, including 15 days of PTO annually, 40 hours of paid sick leave per year, and 11 company-paid holidays
• Preparation for the future with a 401(k) and company match