Vice President - Manhattan

TK Elevator is seeking a dynamic and accomplished executive to lead its Manhattan Branch—one of the company's largest, most complex, and highest-profile operations. The Vice President serves as the senior executive responsible for the overall performance of the branch, with full accountability for P&L results, strategic growth, operational execution, customer satisfaction, workforce development, and safety performance across Service, Repair, Modernization, and New Installation.

Responsibilities

• Strategic Leadership
  • Establish and execute the strategic vision and operating plan for the Manhattan Branch, aligning business priorities with corporate objectives and long-term growth strategies.
  • Ensure strong coordination and collaboration across Service, Repair, Modernization, and New Installation teams to maximize operational efficiency, customer experience, and financial performance.
  • Lead and develop a high-performing leadership team, building organizational capability, succession plans, and a culture of accountability, collaboration, and continuous improvement.
  • Represent the Manhattan Branch with executive leadership, key customers, labor partners, industry stakeholders, and the local business community.
  • Champion a customer-focused, safety-first culture that reinforces operational excellence and business performance.
• Business & Financial Performance
  • Maintain full P&L responsibility for the branch, delivering revenue, EBIT, gross margin, cash flow, and working capital objectives.
  • Identify and mitigate commercial, contractual, operational, and financial risks that may impact branch profitability, customer relationships, or business performance.
  • Drive profitable growth through disciplined financial management, operational efficiency, productivity improvements, and strategic investment decisions.
  • Analyze business performance to identify opportunities, mitigate risk, and implement actions that improve financial and operational results.
  • Review and approve major customer agreements, pricing strategies, capital expenditures, and other significant business investments.
  • Drive backlog growth, conversion, and execution performance to maximize revenue realization, cash flow, and customer satisfaction.
  • Ensure disciplined management of accounts receivable, collections, retainage recovery, and contract risk mitigation initiatives.
• Commercial Leadership
  • Lead commercial growth strategies and partner with sales and operations leaders to achieve booking, pricing, retention, and market share objectives across all business lines.
  • Build and maintain executive relationships with building owners, developers, property management firms, consultants, architects, engineers, and general contractors throughout the Manhattan market.
  • Partner with sales and operations leaders to achieve booking, pricing, market share, and retention objectives across all business lines.
  • Promote exceptional customer service and retention through operational execution and trusted client partnerships.
• Operational Excellence
  • Ensure all branch operations are executed safely, efficiently, and in compliance with company policies and regulatory requirements.
  • Drive continuous improvement through process optimization, technology adoption, performance management, and operational best practices.
  • Monitor key performance indicators including backlog, labor utilization, project execution, service quality, modernization performance, and customer satisfaction.
  • Partner with regional and corporate leadership to implement enterprise initiatives that improve operational performance and scalability.
  • Drive workforce productivity, labor efficiency, resource utilization, and execution performance across all operating functions.
• Safety, Risk & Compliance
  • Promote an uncompromising culture of safety while ensuring compliance with company safety standards, OSHA regulations, and all applicable federal, state, and local requirements.
  • Lead safety reviews, compliance audits, and corrective action initiatives that continuously improve organizational performance.
  • Ensure adherence to elevator codes, labor regulations, and collective bargaining agreements, including the International Union of Elevator Constructors (IUEC).
• Talent & Culture
  • Lead workforce planning, succession planning, leadership development, and organizational effectiveness initiatives that strengthen the long-term success of the branch.
  • Foster an inclusive, high-performance culture focused on employee engagement, accountability, continuous learning, and professional development.
  • Oversee performance management for both union and non-union employees while partnering with Human Resources and Labor Relations to effectively manage employee and labor relations matters.
• Executive & Corporate Leadership
  • Collaborate with executive leadership and corporate partners across Operations, Sales, Finance, Human Resources, Legal, Safety, and Labor Relations.
  • Represent the Manhattan Branch in executive business reviews, strategic planning sessions, and enterprise-wide leadership initiatives.
  • Ensure branch priorities, investments, and execution align with TK Elevator's overall business strategy and long-term objectives.

Requirements

• Bachelor's degree in Business, Engineering, Construction Management, or a related discipline preferred. Equivalent executive leadership experience will also be considered.
• MBA or other advanced business-related degree preferred.
• Executive leadership experience within the elevator industry preferred; experience in construction, industrial services, building systems, manufacturing, or other related industries will also be considered.
• Experience leading large-scale multi-functional operations with significant revenue, workforce, and customer portfolios.
• Demonstrated success leading large, complex operations with full P&L responsibility and accountability for financial and operational performance.
• Proven record of driving profitable growth, operational excellence, and exceptional customer satisfaction.
• Strong financial acumen with experience managing large operating budgets, forecasting business performance, and driving strategic investment decisions.
• Experience leading both union and non-union organizations, including knowledge of IUEC collective bargaining agreements.
• Thorough understanding of elevator operations, including Service, Repair, Modernization, and New Installation businesses.
• Comprehensive knowledge of OSHA regulations, elevator codes, employment laws, and applicable regulatory requirements.
• Exceptional executive leadership, communication, relationship-building, and organizational development capabilities.

Benefits

• Medical, dental, and vision coverage
• Flexible spending accounts (FSA)
• Health savings account (HSA)
• Supplemental medical plans
• Company-paid short- and long-term disability insurance
• Company-paid basic life insurance and AD&D
• Optional life and AD&D coverage
• Optional spouse and dependent life insurance
• Identity theft monitoring
• Pet insurance
• Company-paid Employee Assistance Program (EAP)
• Tuition reimbursement
• 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.
• 15 days of vacation per year
• 11 paid holidays each calendar year (10 fixed, 1 floating)
• Paid sick leave, per company policy
• Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)

Pay

Salary range: $246,000–290,000. The role offers a car allowance and fuel card.