Vice President - IT/Infrastructure - Hybrid (Toccoa, GA /Greenville, SC)

About Us

1st Franklin Financial Corporation has been a family-owned company for 85 years. Our goal is to provide financial solutions across our footprint. Today we have over 370 offices across the Southeast and continue to expand into new territory. We offer you the potential to earn an annual salary. To support your growth, we also offer training programs and other developmental opportunities for employees. Benefits include competitive pay, bonus potential, medical, dental, vision, 401(k), paid time off, paid holidays, and paid volunteer time. This position is hybrid and requires 4 days in Toccoa, GA or Greenville, SC.

Principal Accountabilities And Key Activities

• Ensure infrastructure systems are reliable and aligned with business across networks, database servers, and end user technology.
• Monitor, alert, and resolve incidents—reducing MTTR.
• Regularly patch and resolve identified vulnerabilities.
• Manage Infrastructure's service catalogue against SLAs.
• Design and invest in systems with high uptime to meet business needs.
• Properly log and manage issues and changes according to policy.
• Create, maintain, and follow runbooks to execute consistently and accurately.
• Oversee planning for business continuity and maintaining plans.
• Includes documented and updated BCP and DR plans.
• Execute regular DR scenarios and document outcomes.
• Plan for proper backups and recovery, focusing on company established RTO and RPO.
• Maintain clear hardware and software standards.
• Utilize automation to perform low-value or high frequency tasks.
• Automate network tooling, monitoring, and segmentation.
• Develop processes and design systems to prevent issues and recover quickly and gracefully.

Education, Qualifications, And Experience

• Undergraduate degree related to technology.
• Minimum five 5 to years' experience leading technology professionals.
• Designing networks and phones systems across several hundred locations.
• Azure cloud maintenance and optimization.
• SQL Server administration.
• Audit, DR, security, and uptime accountability.
• General understanding of financial and business.
• Advanced interpersonal relationship skills at a variety of levels and greatly differing social and business settings.
• Demonstrate the ability to analyze relevant information and apply individual judgment.
• Action focused.
• Strong communication skills (verbal / written).
• Proficient with MS Office Suite products.
• Must possess a valid driver's license and the ability to operate an automobile.

Desirable

• Master's degree.
• Advanced IT knowledge and experience.
• Experience driving automation, standardization, and modernization (on-prem, cloud, or hybrid).
• FortiNet NLS Software.
• Built and applied artificial intelligence.
• JitBit.
• Azure DevOps.
• Snowflake.