Vice President, Client Relations Lead

About Prosek

Prosek is one of the largest independent communications and marketing firms in the U.S., with offices and strategic partners across the country and worldwide. Specializing in financial and professional services companies, Prosek fosters a collegial, entrepreneurial culture that values collaboration and respect. The firm has been recognized as a 2026 Global Agency of the Year by PRovoke Media.

About the Role

Prophecy, Prosek's award-winning branding, strategy, and integrated marketing business, is seeking a Vice President, Client Relations to join the growing team in New York. In this role, you will lead a portfolio of client relationships as a trusted strategic advisor, overseeing integrated branding, marketing, and creative engagements that deliver meaningful business impact. The ideal candidate is a collaborative, commercially minded leader who thrives at the intersection of strategy, creativity, and client partnership.

Responsibilities

• Serve as the senior strategic advisor and executive client lead across a portfolio of branding, marketing, and creative engagements.
• Build trusted relationships with senior client stakeholders while providing proactive counsel that drives business results.
• Lead integrated account strategy across multiple clients, ensuring exceptional client service, high-quality deliverables, and long-term account growth.
• Partner with Strategy, Creative, Project Management, Production, and specialty teams to develop integrated solutions that meet client objectives and deliver an exceptional client experience.
• Lead strategic planning sessions, executive presentations, workshops, and client meetings across all phases of an engagement.
• Oversee account profitability, resource planning, budgets, and overall commercial health across your portfolio.
• Identify opportunities to expand existing client relationships while contributing to new business efforts, proposals, pitches, and broader agency growth initiatives.
• Mentor, develop, and inspire account management talent while fostering collaboration and high performance across cross-functional teams.
• Guide teams through complex client challenges, evolving priorities, and difficult conversations with confidence and sound judgment.
• Drive operational excellence by ensuring teams are aligned, empowered, and delivering work efficiently and effectively.
• Build a deep understanding of clients' businesses, industries, and competitive landscapes to proactively bring new ideas and opportunities forward.
• Represent Prophecy across Prosek as a senior leader and agency ambassador, helping shape the future of the business by fostering an entrepreneurial mindset, strengthening cross-functional partnerships, contributing to agency initiatives, and identifying opportunities for growth.

Requirements

• 8-12 years of client services or account management experience, ideally within a branding, creative, advertising, or integrated agency environment.
• Bachelor's degree in Advertising, Marketing, Communications, Business, or related field preferred.
• Experience supporting clients in financial and professional services, private markets, technology, AI, healthcare, or other complex B2B industries preferred.
• Demonstrated success leading senior client relationships and managing complex, multidisciplinary engagements.
• Experience providing strategic counsel to executive-level stakeholders and presenting to senior audiences.
• Strong understanding of branding, creative development, production, digital marketing, and integrated campaign execution.
• Proven ability to lead cross-functional teams while balancing client satisfaction, operational excellence, and profitability.
• Experience developing scopes of work, budgets, commercial strategies, and account growth plans.
• Strong business acumen with a track record of identifying account expansion opportunities and contributing to new business efforts.
• Excellent communication, presentation, relationship-building, and leadership skills.
• Ability to thrive in a fast-paced, collaborative agency environment while managing multiple priorities.
• Strong strategic thinking, problem-solving, and decision-making skills.
• Team player mindset and willingness to collaborate across disciplines while developing others.
• Proficiency in Microsoft Suite, Google Workspace, and openness to leveraging emerging technologies, including AI-enabled tools, to enhance collaboration, creativity, and efficiency.

Benefits

• 401(k) employer match.
• Premium healthcare plans, including medical, dental, and vision coverage.
• Hybrid work model: 3 days in the office, 2 days from home (flexible scheduling).
• 2 weeks of remote work per year.
• Generous Paid Time Off (PTO) package, including birthday PTO.
• Custom career development opportunities.

Core Values

• Chemistry, Collaboration and Belonging: A collegial culture that inspires people with different perspectives and backgrounds to work toward common goals.
• Grit and Hustle: A hardworking, roll-up-your-sleeves mentality without shortcuts—putting in the effort to get the job done.
• The Excitement of New Challenges: Viewing challenges as opportunities to learn and grow, motivating personal and professional development.
• A Workplace with Humanity: Recognizing the demands of the work while fostering a supportive environment where people enjoy their work and each other.

Culture, Diversity & Belonging

Prosek is committed to building a diverse workforce that reflects and embraces diversity of all kinds—geography, cognitive diversity, race, ethnicity, age, gender identity, sexual orientation, political affiliation, and socioeconomic backgrounds. The firm believes that diverse teams create a culture of creativity, inclusiveness, and teamwork, enabling dynamic and nuanced counsel for its global clientele.

Pay

The anticipated salary range for this position is $150,000–$175,000. An employee's salary is determined by factors including relevant experience, qualifications, skills, seniority, geographic location, performance, and business needs. This range is one component of Prosek's total compensation package, which may also include medical, dental, and vision coverage, 401(k) matching, new business commission, paid time off, and other benefits.