Vice President, Client Partnership

About the role

For our client, we are seeking a Vice President, Client Partnership to join the team of a leader in the Business Services space. This leader will oversee a substantial client portfolio, drive account growth, and protect financial performance across key relationships. The role blends client leadership, sales strategy, and team development, with a strong emphasis on helping customers navigate digital transformation. The position also requires close collaboration across internal teams to surface opportunities, solve business challenges, and ensure a strong client experience. Location: Remote - US based candidates only, no visa sponsorship available.

Responsibilities

• Manage a client portfolio that delivers $10M+ annually
• Ensure financial health and growth across accounts
• Achieve revenue and margin goals while leading financial discussions
• Identify and pitch growth opportunities aligned with revenue goals
• Understand each client’s business context and competitive position
• Lead teams to identify and convert sales opportunities across the organization
• Build and develop a high-performing team with a focus on cross-training and succession planning
• Leverage digital expertise to support client digital transformation initiatives
• Drive proactive solutions for client business challenges and strategic goals
• Collaborate with the Client Engagement team to ensure client satisfaction and address project red flags
• Lead training and professional development for team members
• Oversee billing procedures and manage accounts receivable for past-due accounts

Qualifications

• Bachelor’s or advanced degree in Marketing or a related field
• 8+ years in a senior client services leadership role; automotive experience required
• Strong experience managing and mentoring a team
• Digital transformation project experience from both delivery and sales perspectives
• Proven track record in developing client relationships at the C-level
• Excellent client-facing and presentation skills
• Strong impact storytelling capabilities essential for the role

Benefits

• Professional development opportunities
• Supportive work environment that emphasizes leadership growth
• Involvement in a dynamic, fast-paced industry
• Opportunities for creative problem-solving and innovation
• Engagement with clients to influence and shape strategy
• Access to a wide portfolio of industry-leading accounts

Pay

Compensation: $160,000 – $200,000 annually