Vice President, Client Operations -CLO/Structured Debt

About the role

Vice President, Client Operations - CLO/Structured Debt

Location: Houston, Texas

Responsibilities

• Lead support for major external clients by resolving complex operational and technical issues, ensuring requests are executed, and directing clients to appropriate resources at BNY.
• Apply advanced problem-solving skills, judgment, and experience to analyze complex information and deliver high-quality service to a specialized client base, resolving the most complex or non-routine inquiries.
• Leverage in-depth knowledge of BNY products and services across lines of business and geographies to proactively identify client needs, contribute to business development efforts, and propose expanded offerings for front-office consideration.
• Participate in and lead internal initiatives to improve the client experience, develop process improvements based on client service best practices, and support multiple complex client accounts.

Requirements

• Bachelor’s degree in Business, Finance or the equivalent combination of education and experience.
• Advanced degree or professional certification preferred.
• 7–12 years of total work experience preferred.
• Relevant client service/operations experience in financial services preferred.
• Corporate Trust and CLO/CDO backgrounds preferred.
• SOLVAS experience preferred.

Qualifications

• Analytical and problem-solving skills with proficiency in finance/accounting, compliance/reporting, and reconciliation; ability to interpret complex data and make informed decisions.
• Excellent communication and interpersonal skills with the ability to build strong relationships with clients and internal teams; thorough understanding of industry regulations and standards.
• Demonstrated experience leading teams and providing guidance to less experienced team members.

Skills

• Strong leadership and team management skills.
• Ability to manage multiple priorities and deadlines.
• Knowledge of financial markets and structured debt instruments.
• Experience with regulatory compliance and reporting.

Benefits

Attractive compensation package, including a competitive base salary, discretionary incentive awards, and participation in various benefit plans such as medical, dental, vision, life insurance, and retirement savings options.

Pay

Base salary offered can be found in the Job Info section at the bottom of the posting. Base salary is only part of the total rewards package, which may include an annual discretionary incentive award.

Schedule

Full-time position.

Contact

To apply, please visit the Job Info section at the bottom of the posting.