Vice President, Client Operations - CLO/Structured Debt

About the role

Vice President, Client Operations -CLO/Structured Debt

Responsibilities

• Lead support for major external clients by resolving complex operational and technical issues, ensuring requests are executed, and directing clients to appropriate resources
• Apply advanced problem-solving skills, judgment, and experience to analyze complex information and deliver high-quality service to a specialized client base, resolving the most complex or non-routine inquiries.
• Leverage in-depth knowledge of the products and services across lines of business and geographies to proactively identify client needs, contribute to business development efforts, and propose expanded offerings for front-office consideration.
• Participate in and lead internal initiatives to improve the client experience, develop process improvements based on client service best practices, and support multiple complex client accounts.

Requirements

• Bachelor’s degree in business, Finance, or a related field.
• Advanced degree or professional certification preferred.
• Typically, 7-12 year of experience.
• Relevant client service/operations experience in financial services preferred.
• Corporate Trust and CLO/CDO backgrounds preferred.
• SOLVAS experience preferred.

Skills

• Analytical and problem-solving skills with proficiency in finance/accounting, compliance/reporting, and reconciliation; ability to interpret complex data and make informed decisions.
• Excellent communication and interpersonal skills with the ability to build strong relationships with clients and internal