Vice President, Business Development - Communication | Media | Technology

Responsibilities

• Identify new leads and build senior level relationships to attract new Communications, Media, and/or Technology logos to TP.
• Identify and target high-potential accounts, cultivate relationships with decision-makers, and close high-value deals.
• Create prospect dialogue, define value propositions, solution sell, negotiate contracts, and build growth strategies.
• Engage targeted accounts to identify new markets/opportunities within the Communications, Media, and/or Technology industry.
• Map out a business plan with goals, key actions, targets, and a disciplined sales process, including its complementing resources and tools the unit/department needs to meet and exceed the organizational objectives.
• Direct the smooth implementation of well-defined end-to-end business development plans based on the current or new transformational needs and requirements approved and supported by leadership and our clients.
• Coordinate with the Bid/Proposal team to generate presentations and proposals for client delivery.
• Establish and maintain collaborative partnerships with our new clients to ensure we deliver committed results.
• Analyze market trends and customer needs to ensure our offerings align with industry demands.
• Drive new revenue streams by upselling and cross-selling BPO services within existing accounts.
• Build and maintain long-term, trusted relationships with C-level executives and key stakeholders.
• Manage the full sales cycle from lead generation to contract negotiation and closure, with a focus on strategic partnerships.
• Collaborate cross-functionally with internal teams including marketing, operations, and service delivery to ensure seamless execution of client solutions.
• Provide thought leadership and market insights to ensure our services remain innovative and competitive.
• Develop and implement effective sales strategies and performance metrics to drive business growth within target industries.
• Provide regular reporting and forecasting to the executive team, tracking key performance indicators (KPIs), pipeline health, and revenue projections.
• Stay ahead of market trends, competitive offerings, and emerging technologies in the BPO marketplace.
• Represent the company at industry conferences, events, and networking opportunities to elevate brand presence and thought leadership.
• Contribute to content creation (whitepapers, case studies, blogs) that showcase the company’s expertise in delivering BPO services.
• Uphold and promote our TP core values, norms, standard operating policies, and procedures.
• Utilize and manage the TP CRM system – Salesforce.

Qualifications

• Passion to sell!!
• Experience in a true BPO environment selling services.
• 8+ years of experience in business development, sales, or a related field, specifically in Business Process Outsourcing.
• 5+ years selling directly into the Communications, Media, and/or Technology verticals (Hardware, Software and Consumer Electronics clients).
• Expert understanding of traditional BPO services, as well as a strong foundation in IT services and solutions, including Cloud, Automation, AI, App Development, and Managed Services.
• Demonstrated ability to hunt for new business, penetrate new markets, and close large enterprise deals.
• Proven experience working with global teams and selling services across multiple geographies, especially in markets where our service hubs are located.
• Exceptional interpersonal, negotiation, and communication skills to influence and inspire both internal and external stakeholders.
• Extensive experience selling to C-level executives and other high-level decision-makers.
• Proficient in sales strategy development, customer relationship management, and market analysis.
• Bachelor's degree in business, technology, or a related field; an MBA or relevant advanced degree is a plus.

First-Year Objectives

• Develop a business development strategy to engage identified target list - based on assigned accounts and utilizing your digital rolodex.
• Generate pipeline and start the process of being able to qualify at least 1 opportunity per month, 12 qualified opportunities per year, with the formula to close 3-4 deals per year.
• Build confidence and trust with accounts through close partnerships and by repeatedly delivering “as promised.”
• Optimize internal relationships with sales support and Client Services.