Veterinary Training Coordinator

About the role

We are seeking a Training Coordinator who is passionate about helping people grow while improving patient care and client experience. This role is integral to our team, supporting the Leadership team in providing a smooth and pleasant onboarding process while fostering a culture focused on patient care and client experience.

Responsibilities

• Develop and deliver onboarding, hands-on, and theoretical training programs across departments
• Create and maintain training manuals, visual aids, checklists, progress reports, and knowledge checks
• Partner with leaders to coordinate quarterly workshops and ensure development plans are in place for all staff
• Mentor new hires and track training progress to drive continuous improvement
• Collaborate with the Client Experience Manager to enhance the client journey across all touchpoints
• Work with leadership to review and update training plans every six months for effectiveness and accuracy
• Model and support a relationship-centered approach to veterinary care

Requirements

• RVT in good standing or equivalent experience required
• Bachelor’s degree preferred
• Minimum of two years mentoring or training in a high-volume, high-responsibility medical environment
• Knowledge of OSHA, DEA, Waste Management, and AAHA standards
• Bilingual in Spanish, Cantonese, and/or Mandarin preferred
• Strong communication, coaching, and conflict resolution skills
• Proficiency in MS Office, Outlook, Word, and Excel

Qualifications

• Experience in a high-volume, high-responsibility medical environment
• Ability to model and support a relationship-centered approach to veterinary care

Skills

• Effective communication and interpersonal skills
• Strong organizational and time management skills
• Ability to work independently and as part of a team
• Attention to detail and ability to manage multiple projects simultaneously

Benefits

• Generous Paid Time Off and Holiday pay
• Medical, Dental & Vision insurance
• Life Insurance
• Long-term Disability Insurance
• 401k with employer match
• Student debt relief program
• Pre-tax Commuter Benefits
• Discounts on veterinary services and supplies
• Discounts on retail and pet supplies
• Bring your dog to work!

Pay

The starting salary for this position depends on the depth and breadth of experience. The expected range for this position is $38 - $44 per hour.

Schedule

This position will require a flexible schedule including days, nights, and weekends.