Veterinary Receptionist - Windham, NH

Windham Animal Hospital is a high-quality, multi-doctor, full-service veterinary hospital looking for a friendly, organized, and compassionate team member to join us in a hybrid Veterinary Receptionist/Veterinary Assistant role. We value a great attitude, an outgoing personality, and a genuine commitment to helping pets and their people.

About the role

This hybrid position combines outstanding client service with hands-on patient care. You’ll build meaningful relationships with clients while supporting patients and the clinical team, gaining experience across multiple areas of the hospital. We offer a flexible schedule designed to support life outside of work, a collaborative team environment, and opportunities to develop both administrative and clinical skills.

Responsibilities

• Welcome clients and patients with warmth, professionalism, and compassion.
• Manage multiple phone lines and provide exceptional telephone service.
• Schedule appointments and help coordinate the hospital’s daily workflow.
• Process payments and assist clients during check-in and check-out.
• Maintain a clean, organized, and welcoming reception area.
• Update client and patient information accurately.
• Assist veterinary technicians with safe patient handling and restraint.
• Help monitor patients and communicate concerns to the medical team.
• Clean and prepare treatment, exam, and patient-care areas.
• Assist with ordering and stocking hospital supplies.
• Support veterinarians, technicians, and teammates wherever needed.

Requirements

• Excellent customer service and interpersonal skills.
• Clear, compassionate, and professional communication.
• Exceptional telephone communication skills.
• Ability to manage multiple priorities in a high-energy, fast-paced environment.
• Basic computer competency and accurate data-entry skills.
• Positive attitude and outgoing personality.
• Collaborative, team-first mindset.
• Strong attention to detail and organizational skills.
• Willingness to learn both reception and veterinary-assisting responsibilities.
• Veterinary hospital experience is preferred but not required.

Benefits

Financial Rewards that Grow with You

• Flexible compensation that reflects your skill set and future performance.
• 401(k) matching & Roth Retirement Savings Plan.
• Flexible Spending Account (full-time only).
• 529 Savings Plan.
• Tuition Support Program (full-time only).
• Referral Bonus Program.

Wellness & Peace of Mind

• Health insurance including medical, dental, and vision (full-time only).
• Supplemental insurance options (accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child life insurance; full-time only).
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service; does not apply in states with paid family leave programs).
• Sick Time / Paid Time Off.
• Free or discounted lab work for employee pets.
• Pet discounts on services and products.
• Pet food discount program.

Professional Growth & Recognition

• Quarterly Team Rewards Bonus Program.
• State license reimbursement.
• VTNE exam fee reimbursement.
• Continuing education allowance.
• Professional development opportunities.
• TechLife Professional Development Program.
• Uniform allowance.

Lifestyle Perks You'll Appreciate

• Flexible scheduling with some evening shifts and rotating Saturdays.
• Six paid holidays (full-time only).
• Employee Assistance Program.
• Employee discount program.

Status: Full-time. Salary: Negotiable and based on experience.