Veterinary Receptionist - Suwanee Animal Hospital

About the Role

At Suwanee Animal Hospital, we are committed to being a trusted partner in pet healthcare since 1989. This commitment to professional and caring service is reflected in our outstanding 4.7-star Google rating, showing the deep trust the Suwanee community places in us. We treat every patient like our own, offering comprehensive veterinary care across wellness, diagnostics, and urgent needs. If you are looking for a place where you can immediately contribute to a highly regarded small animal practice, this opportunity is waiting for you.

Our practice environment is designed so that every teammate can do their best work. We foster a supportive culture rooted in decades of community service, where every person on the team is valued. With reliable operating hours structured primarily Monday through Friday until 6 PM and Saturday until 4 PM, you will find stability and predictability in your schedule. Joining us means integrating into an established team focused on elevating the standard of small animal medicine and helping your colleagues succeed.

When you join Suwanee Animal Hospital, you gain immediate exposure to a broad spectrum of high-quality small animal medicine. Our services move far beyond routine wellness and prevention. You will be utilizing advanced diagnostics and engaging in complex medical procedures, including surgical procedures and advanced care cases. We also serve the community with urgent care availability, ensuring that your skills are continuously engaged and challenged across both routine and critical cases.

Suwanee, Georgia, is an attractive and growing area just north of Atlanta. Working here places you in a vibrant community known for its parks and family-friendly atmosphere. You will find yourself practicing medicine in a supportive suburban hub that values local businesses and long-standing institutions like ours. This is an ideal location if you are seeking a setting that balances challenging veterinary medicine with a desirable quality of life and strong community connection.

Responsibilities

• Manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

Qualifications

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.
• A flexible schedule, including some weekends and holidays, is required.

Benefits

• Competitive hourly rate or salary based on your experience and role.
• Comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.
• 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.
• Opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.
• Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.
• Discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.