Receptionist

Responsibilities

• Greet clients and visitors in a friendly and professional manner.
• Answer phone calls and respond to inquiries.
• Maintain a clean and organized salon (laundry, sweeping, etc.).
• Provide excellent customer service.
• Aid with administrative tasks as needed.

Requirements

• Warmly greet customers.
• Communicate and educate the customer on Great Clips processes, Online Check-in and the Wait Time Monitor.
• Process transactions and issue receipts.
• General knowledge of retail products and the ability to make recommendations.
• Manage the flow of customers between check in and the service.
• Maintain cleanliness and sanitation of the front desk and lobby area.
• Manage answering phone.
• Inform customers about services.
• Update customer records with contact information.
• Aid stylists in maintaining salon cleanliness and sanitation.

Qualifications

• Commitment to work a flexible schedule, including peak times.
• Dedication to great customer service.
• Ability to work in a fast-paced environment.
• Ability to efficiently and effectively resolve customer issues.