Veterinary Receptionist - Shelbyville Road Veterinary Clinic

About the role

Join Shelbyville Road Veterinary Clinic, a practice with a history dating back to 1988, dedicated to providing comprehensive pet healthcare and earning a 4.9-star Google rating. We offer a wide range of services including pet wellness, surgical procedures, advanced care, and urgent care.

Responsibilities

• Manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody compassion and empathy, being a calming presence for clients and treating each pet like your own.

Requirements

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.
• A flexible schedule, including some weekends and holidays.

Qualifications

• A degree in veterinary technology or a related field is preferred.
• Experience in a veterinary setting is beneficial but not required.
• Ability to pass a background check.

Skills

• Excellent communication skills.
• Organizational skills.
• Customer service orientation.
• Ability to work independently and as part of a team.

Benefits

• Comprehensive health, dental, and vision insurance.
• Employee Assistance Program (EAP).
• 401(k) retirement plan.
• Life and disability insurance.
• Discounted veterinary care for your own pets.
• Access to an online discount platform.
• Free 24/7 access to doctors through Teladoc.

Pay

Competitive hourly rate or salary based on experience and role.

Schedule

A flexible schedule, including some weekends and holidays.

Contact

To apply, please complete a short online assessment and submit your resume. For more information about Mission Pet Health, visit missionpethealth.com.