Veterinary Receptionist (PT) - Noah's Ark Veterinary Hospital of Preston P.A.

About the role

Join a dedicated community partner in Cary, NC, that has been serving small animal patients since 1996. Our mission is to provide comprehensive veterinary care where we treat every pet like our own. The commitment of our teammates to quality medicine is reflected in our excellent 4.8-star Google rating, showing the deep trust we have earned from our clients.

Responsibilities

• Manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody compassion and empathy, being a calming presence for clients and demonstrating empathy and respect in every situation.

Requirements

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.
• A flexible schedule, including some weekends and holidays, is required.

Qualifications

• A high school diploma or equivalent.
• Valid driver’s license and reliable transportation.
• Ability to pass a background check.

Skills

• Excellent communication skills.
• Organizational skills.
• Customer service orientation.
• Ability to work independently and as part of a team.

Benefits

• Comprehensive health, dental, and vision insurance.
• Employee Assistance Program (EAP).
• 401(k) retirement plan.
• Life and disability insurance.
• Discounted veterinary care for your own pets.
• Access to 24/7 doctor consultations through Teladoc.

Pay

Competitive compensation based on experience and role.

Schedule

Flexible schedule, including some weekends and holidays.