Veterinary Receptionist (PT) - Eastside Animal Hospital - SC

About the role

Welcome to Eastside Animal Hospital, a locally owned and operated practice located in Spartanburg, South Carolina. We are deeply connected to the community we serve, evidenced by our exceptional 4.5-star Google rating reflecting the trust and respect we have earned from local pet owners. As an independent practice, we prioritize accessible, high-quality dog and cat services, focusing on flexible care options and advanced diagnostics.

Responsibilities

• Manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody compassion and empathy, being a calming presence for clients and demonstrating empathy and respect in every situation.

Requirements

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.
• A flexible schedule, including some weekends and holidays, is required.

Qualifications

• A degree in veterinary technology or a related field.
• Current certification as a Veterinary Technician.
• Valid driver’s license and reliable transportation.

Skills

• Excellent communication skills.
• Ability to manage stress effectively.
• Strong organizational and time management skills.
• Positive attitude and ability to interact with clients and staff.

Benefits

• Comprehensive health, dental, and vision insurance.
• Employee Assistance Program (EAP).
• 401(k) retirement plan.
• Life and disability insurance.
• Discounted veterinary care for your own pets.
• Access to Teladoc 24/7.

Pay

Competitive hourly rate or salary based on your experience and role.

Schedule

A flexible schedule, including some weekends and holidays.