Veterinary Receptionist Part-Time - Richmond Valley Veterinary Practice

About the role

Richmond Valley Veterinary Practice is a high-performing, community-trusted hospital located in Staten Island, NY. The practice supports advanced diagnostics and provides access to internal specialty consultations, enabling strong clinical outcomes. Teammates benefit from meaningful investment in professional development and clear career growth opportunities, all within an efficient workflow designed to prioritize patient care.

Responsibilities

• Manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody compassion and empathy, demonstrating empathy and respect in every situation and treating each pet like your own.

Requirements

• Experience in the veterinary field is required for this position.
• A flexible schedule, including some weekends and holidays, is required.

Qualifications

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.

Skills

• Exceptional communication skills.
• Strong organizational skills.
• A collaborative, team-first mindset.
• Experience with veterinary software.

Benefits

• Competitive compensation ranging from $17.00 to $22.00 per hour, depending on experience.
• Comprehensive health and wellbeing benefits including Medical, Dental, Vision insurance, and Employee Assistance Program (EAP).
• Financial security benefits such as 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.
• Opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

Pay

• $17.00 - $22.00 per hour, depending on experience.

Schedule

• Days, nights, and weekend shifts are required for this position.
• Full time and part time positions available.