Veterinary Receptionist - Northlake Veterinary Hospital

About the role

Northlake Veterinary Hospital, established in 1991, is renowned for its comprehensive veterinary care in Mandeville, Louisiana. With a 4.8-star Google rating, we offer a wide range of services including diagnostics, advanced care, surgery, and urgent care, ensuring we are prepared for every aspect of a pet’s health journey.

Responsibilities

• Manage a multi-line phone system and greet clients with a positive attitude.
• Maintain accurate medical records and handle financial transactions.
• Coordinate care and educate clients on preventative care and other hospital services.
• Provide compassionate care and demonstrate empathy in every situation.

Requirements

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.
• A flexible schedule, including some weekends and holidays.

Qualifications

• Passionate about veterinary medicine.
• Ability to work independently and as part of a team.
• Strong organizational and communication skills.
• Flexible availability, including weekends and holidays.

Skills

• Excellent customer service skills.
• Effective communication and problem-solving abilities.
• Organizational and time management skills.
• Ability to work in a fast-paced environment.

Benefits

• Comprehensive benefits package including medical, dental, vision insurance, and an Employee Assistance Program (EAP).
• 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.
• Opportunities for professional development and educational assistance for veterinary technician programs.
• Discounted veterinary care for your own pets and access to an online discount platform.
• Free 24/7 access to doctors through Teladoc.

Pay

Competitive compensation based on experience and role.

Schedule

Flexible schedule, including some weekends and holidays.