Veterinary Receptionist (Full or Part-Time)

About the role

Greenock Farm Veterinary Hospital is seeking a friendly and organized Veterinary Receptionist (CSR) to join their dedicated team in Midland, NC.

Responsibilities

• Providing top-notch customer service
• Cross-training to assist in the clinic as needed
• Providing compassionate, patient care
• Answering and triaging high-volume phone calls
• Scheduling appointments and procedures
• Checking in clients and monitoring flow from check-in to discharge
• Confirming appointments and handling client callbacks
• Managing medical record requests between hospitals and specialty practices
• Processing payment transactions
• Relaying information between clients and doctors, technicians, or management
• Keeping reception and common areas clean and sanitary, including taking out trash, doing laundry, and cleaning floors, bathrooms, exam rooms, kitchen, and kennels (as needed)
• Using Windows-based computer systems and practice management software
• Performing other tasks as assigned by the doctors or Practice Manager to help facilitate clinic flow and patient care

Requirements

Prior experience in a Veterinary role is preferred but not required. Will train the right candidate!

Prior experience in a customer service or administrative role is preferred but not required.

Strong interpersonal and communication skills.

Ability to multitask and stay organized in a fast-paced environment.

Positive attitude, reliability, and a willingness to learn.

Must be able to safely lift 30lbs.

Compensation & Benefits

Hourly pay: $15.00- $18.00 (based on experience)

401(k) with match (full time only)

Health insurance (full time only)

Paid time off

Employee pet care discount

Flexible scheduling