Veterinary Receptionist (CSR)

About the role

Join our dedicated team at Hartland Animal Hospital in Hartland, WI, where we are committed to providing compassionate, high-quality care to pets in our community.

Responsibilities

• Welcome clients and their pets warmly, ensuring a positive first impression.
• Answer phone calls, schedule appointments, and handle client inquiries.
• Process payments, manage billing, and maintain accurate client records.
• Keep the reception area clean, organized, and welcoming.
• Cook up with the veterinary team to ensure smooth client communication and patient care.
• Aid with administrative tasks to support the day-to-day operations of the practice.

Qualifications

• Prior experience of 1 year in a Veterinary role is preferred but not required.
• Prior experience in a customer service or administrative role is preferred.
• Strong interpersonal and communication skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Positive attitude, reliability, and a willingness to learn.
• Must be available Saturday as needed.

Compensation & Benefits

• Competitive Pay: $16 - $20/hr, depending on experience.
• Work-Life Balance: Flexible scheduling.
• Supportive Environment: Join a collaborative team that values your contributions.
• Professional Growth: Opportunities for training and development in a veterinary setting.
• Pet-Care Discounts.

About Associated Veterinary Partners (AVP)

Hartland Animal Hospital is proudly partnered with Associated Veterinary Partners (AVP), a vet-founded and operated network dedicated to supporting local practices. Unlike many corporate groups, AVP is not private equity-backed, allowing us to prioritize long-term success and the well-being of our teams.