Veterinary Receptionist - Companion (River North)

At Companion River North, our mission is to deliver the highest quality small animal medicine with exceptional compassion. We are proud to be an AAHA Accredited practice, a distinction that validates our commitment to excellence in surgical, medical, and diagnostic standards. This accreditation ensures that you will be working within an environment dedicated to continuous improvement and premium patient care.

About the role

If you are looking for an opportunity to advance your veterinary career in a structured and supportive environment, joining our team in Chicago is your next great step. When you join Companion River North, you immediately become part of a larger network that is dedicated to helping all teammates achieve their professional aspirations. Due to our broad support system, we provide the tools and funding necessary for you to succeed, whether your goal is to become a credentialed technician, move into a leadership role, or expand your expertise in a specific medical area.

Responsibilities

• Manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for pet health by educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody compassion and empathy, being a calming presence for clients and demonstrating empathy and respect in every situation, treating each pet like your own.

Requirements

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.

Qualifications

• A flexible schedule, including some weekends and holidays, is required.

Benefits

We offer a competitive compensation package, including a competitive hourly rate based on your experience, plus a comprehensive benefits package. Total Wellbeing includes comprehensive coverage for Health, Dental, and Vision insurance, plus access to our Employee Assistance Program (EAP).

Financial Health Plan for your future with a 401k retirement plan, plus Life Insurance and Short-Term Disability options. Educational assistance is also available to enroll in AVMA-accredited veterinary technician programs.

Skills

The ideal candidate will have a strong background in veterinary receptionist duties, including managing a multi-line phone system, greeting clients, maintaining accurate medical records, managing appointment schedules, handling financial transactions, and advocating for pet health. Exceptional communication skills, organizational abilities, and a collaborative, team-first mindset are essential.

Benefits

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration and career growth. Valuable perks include paid time off, discounted veterinary care for your own pets, and free 24/7 access to doctors through Teladoc.

Pay

Competitive hourly rate based on experience.

Schedule

A flexible schedule, including some weekends and holidays, is required.