Veterinary Receptionist - Bees Ferry Veterinary Hospital

About the role

If you are looking for a hospital defined by its commitment to quality and comprehensive care, Bees Ferry Veterinary Hospital in Charleston, SC, offers an exceptional opportunity. We have been a trusted partner in pet healthcare since 1993, and the community recognizes our dedication, giving us an excellent 4.7-star Google rating. Crucially, we are recognized as an American Animal Hospital Association (AAHA) accredited facility. This means we voluntarily undergo regular, rigorous evaluations to meet or exceed the highest benchmarks in areas like surgery, patient care, diagnostic imaging, and anesthesiology.

Responsibilities

• Manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody compassion and empathy, being a calming presence for clients and demonstrating empathy and respect in every situation.

Requirements

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.
• A flexible schedule, including some weekends and holidays, is required.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license and reliable transportation.
• Ability to lift up to 25 pounds.

Skills

• Excellent customer service skills.
• Effective communication skills.
• Organizational skills.
• Teamwork and collaboration.

Benefits

• Comprehensive benefits package including Medical, Dental, Vision insurance, Employee Assistance Program (EAP), 401k retirement options, life insurance, and disability coverage.
• Discounted veterinary care for your own pets.
• Free 24/7 access to doctors through Teladoc.

Pay

Competitive compensation based on experience and role.

Schedule

Flexible schedule, including some weekends and holidays.

Company Information

Bees Ferry Veterinary Hospital is situated in the historic and vibrant community of Charleston, SC. This community has trusted us with their beloved pets since 1993. Our extensive hours allow us to meet the diverse needs of pet owners across the city, providing full-service veterinary care and urgent care when they need it most. When you join our team, you become part of a practice deeply embedded in the local fabric, dedicated to treating pets like our own and supporting the overall wellness of the Charleston pet population.

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture.

The WAG values guide our culture – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact benefits@mvetpartners.com with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.