Veterinary Department Manager - Internal Medicine / Critical Care

About the role

Pieper Memorial Veterinary Center is seeking a Department Manager to oversee the Internal Medicine and Critical Care teams. The ideal candidate is an experienced Veterinary Technician with 3–5+ years of supervisory or leadership experience, ideally in a 24/7 emergency, specialty, or high-volume practice.

Responsibilities

• Manage and support a team of 15-25 veterinary technicians and assistants, including hiring, onboarding, scheduling, and performance management.
• Develop personalized growth plans and provide mentorship and professional development opportunities to staff.
• Collaborate with the head of services to improve workflows and increase departmental efficiency while maintaining high-quality care.
• Provide advanced nursing care to hospitalized patients.
• Proficient in anesthesia, including critical patients.
• Teach basic and advanced veterinary skills to new and experienced assistants and veterinary technicians.
• Address client concerns and ensure smooth department operations.
• Work closely with the clinical director to set and achieve operational and financial goals for the department.
• Participate in a rotating Manager on Duty schedule.
• Clinical time on the floor ~ 50%

Requirements

• Experienced Veterinary Technician with a CVT or VTS certification preferred.
• Minimum of 3 years’ experience in supervisory role, ideally in a 24/7 specialty / emergency practice.
• Strong clinical skills and experience with a variety of procedures.
• Proven leadership ability and a passion for mentoring and team development.
• Exceptional organizational skills, with the ability to multi-task.
• Excellent verbal and written communication.
• Proven experience developing and growing teams.
• Comfortable with Microsoft Applications (Word, Excel, Outlook, etc.).

Qualifications

• Must be 18 years or older to apply.

Skills

• Leadership
• Mentoring
• Teamwork
• Organizational Skills
• Communication
• Microsoft Applications

Benefits

• Supportive culture with social events & team building
• Competitive paid time off & holidays
• Career Growth & Training Opportunities
• Comprehensive medical, dental, and vision insurance
• Mental Health Focused Services
• 401(k) plan with strong employer match
• Up to 75% employee pet care discount
• Annual uniform allowance

Pay

Pay range starts at $75,000-$95,000 based on experience / certifications.

Schedule

Anticipated Schedule: 5 days a week - week 1 4 days a week - week 2. Schedule will rotate days throughout the quarter to ensure touch point with all staff on services. This will be planned out in advance with the department manager. Weekends and Holidays are required.