Veteran Support Coordinator

Key Responsibilities

• Coordinate daily operations of a residential housing program for veterans
• Support a therapeutic community environment through structured activities and resident engagement
• Provide direct services, including life skills coaching, wellness checks, and supportive counseling
• Facilitate support groups, workshops, and life skills classes
• Conduct intakes, resident check-ins, and documentation in compliance with HIPAA standards
• Monitor and de-escalate behavioral issues to maintain a safe, stable environment
• Collaborate with case managers, clinical teams, and property management on housing and resident needs
• Coordinate transportation services (van runs), scheduling, and vehicle logs
• Plan and manage resident activities, events, and community engagement initiatives
• Maintain client records, service documentation, and program reports
• Track donations, inventory, and program resources
• Aid in data collection, HMIS reporting, and program compliance

Qualifications

• Bachelor’s degree in Social Work, Human Services, Psychology, or related field OR 4+ years of relevant experience in homeless services, residential programs, or case management
• Experience working with veterans, homelessness, or behavioral health populations (preferred)
• Strong skills in crisis intervention, conflict resolution, and client engagement
• Knowledge of residential services, supportive housing, and life skills programming
• Excellent communication, organization, and documentation skills
• Ability to work independently and collaboratively in a fast-paced environment
• Valid driver’s license and ability to transport clients as needed