Veteran Service Assistant

Responsibilities

• Ensure high quality condition of the physical building(s) and surrounding area of the facility.
• Perform hands-on maintenance tasks to ensure the facility remains clean, safe, and well-maintained.
• Coordinate with state agencies and other entities for facility upkeep.
• Maintain required maintenance logs of facility equipment and units.
• Provide recommendations to the Executive Management Team regarding facility modifications.
• Implement modifications, repairs, and updates to the facility in a timely manner.
• Work collaboratively with the Operations Manager to manage physical building supply inventory.
• Assist in managing supply inventory of supplies and ensure proper storage.
• Assist in delivering basic services to veterans served at the facility.
• Maintain a harmonious atmosphere by communicating with the Executive Management team and fostering a therapeutic community environment.
• Manage tenants’ mail, ensuring accurate and timely distribution.
• Aid in the move-in and move-out processes for tenants.
• Address tenants’ issues promptly to ensure uninterrupted services and housing.
• Provide shuttle van transportation for tenants to community agencies and essential destinations.
• Assist with facility maintenance and ensure readiness for inspections.
• Implement and adhere to safety and emergency procedures.
• Conduct inspections of rooms to ensure a clean, safe, and hazard-free environment.
• Document health and welfare checks, inspections, incident reports, tenant logs, etc.
• Follow site work order procedures.
• Perform other duties as assigned.

Qualifications

• Ability to work independently and collaboratively.
• Basic computer literacy.
• Valid driver’s license required, must meet company insurance requirements, and complete a provided driver training course.
• Must be able to obtain OSHA 10/30 Certification.
• Two years experience with facility management or equivalent maintenance experience and/or ability.
• Experience with programs, tenants’ population, similar populations, or other relevant experience preferred.
• Good communication and interpersonal skills.
• Energetic, dedicated to the mission, and flexible.