Vertical Account Manager, SLED, Spectrum Business

About the role

As a Vertical Account Manager, Government & Education at Spectrum Business, you will manage enterprise accounts, focus on fiber upsell opportunities, and protect and expand revenues for clients in government and education sectors.

Responsibilities

• Proactively manage assigned enterprise accounts in government and education, focusing on fiber upsell opportunities and conversion from coax to fiber-based services
• Meet or exceed monthly revenue goals and sales quotas by conducting regular account reviews and face-to-face meetings to secure renewals and new business
• Hunt for new sales opportunities within the current account base, negotiating contracts and presenting customer-centric solutions
• Serve as a customer advocate by resolving issues and ensuring satisfaction across all Spectrum departments
• Interface with internal teams through written and verbal communication to address client problems and questions
• Maintain and update internal databases with accurate client and contract information for regulatory tracking
• Establish and monitor procedures for account support and contract submission to regulatory agencies as needed
• Stay current on service pricing, procedures and sales promotions through completion of required training
• Attend sales meetings and training sessions to enhance skills and knowledge

Requirements

• Education: High school diploma or equivalent from an accredited organization (GED)
• Experience: History of successful B2B selling with government and education clients
• Skills: Read, write, speak and understand English; proven cold calling, prospecting and contract negotiation skills with government and education clients; hunter mindset for securing new, renewed or amended contracts; ability to meet a $2,500 monthly revenue quota; strong presentation, verbal, written and interpersonal communication skills; ability to travel up to 30 percent of the time to assigned territories; valid and active State driver’s license with safe driving record

Qualifications

• Education: Bachelor’s degree in a business-related field or equivalent combination of education, training and experience
• Experience: 5+ years of strategic account sales or management experience; 3+ years in State/Local Government or Education verticals; 2+ years of outside telecommunications sales with a proven record of exceeding sales objectives, preferably selling data, voice or video solutions in the telecommunications B2B industry
• Skills: Proven ability selling data, voice, cloud or video solutions and premise-based products; proficiency in Microsoft Word, Excel and PowerPoint; Salesforce proficiency; aptitude for learning Spectrum’s product suite

Benefits

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.