Vertical Account Manager, SLED, Spectrum Business
About the role
As a Vertical Account Manager, Government & Education at Spectrum Business, you will proactively manage a portfolio of enterprise accounts, protect and expand revenues and identify new opportunities for fiber-based solutions. By nurturing client relationships and delivering consultative service, you will help clients achieve their goals and strengthen Spectrum’s leadership in public sector communications.
Responsibilities
- Proactively manage assigned enterprise accounts in government and education, focusing on fiber upsell opportunities and conversion from coax to fiber-based services
- Meet or exceed monthly revenue goals and sales quotas by conducting regular account reviews and face-to-face meetings to secure renewals and new business
- Hunt for new sales opportunities within the current account base, negotiating contracts and presenting customer-centric solutions
- Serve as a customer advocate by resolving issues and ensuring satisfaction across all Spectrum departments
- Interface with internal teams through written and verbal communication to address client problems and questions
- Maintain and update internal databases with accurate client and contract information for regulatory tracking
- Establish and monitor procedures for account support and contract submission to regulatory agencies as needed
- Stay current on service pricing, procedures and sales promotions through completion of required training
- Attend sales meetings and training sessions to enhance skills and knowledge
Requirements
- High school diploma or equivalent from an accredited organization (GED)
- History of successful B2B selling with government and education
- Proven cold calling, prospecting and contract negotiation skills with government and education clients
- Hunter mindset for securing new, renewed or amended contracts
- Ability to meet a $2,500 monthly revenue quota
- Strong presentation, verbal, written and interpersonal communication skills
- Ability to travel up to 30 percent of the time to assigned territories
- Valid and active State driver’s license with safe driving record
Preferred Qualifications
- Bachelor’s degree in a business-related field or equivalent combination of education, training and experience
- 5+ years of strategic account sales or management experience
- 3+ years in State/Local Government or Education verticals
- 2+ years of outside telecommunications sales with a proven record of exceeding sales objectives, preferably selling data, voice or video solutions in the telecommunications B2B industry
- Proven ability selling data, voice, cloud or video solutions and premise-based products
- Proficiency in Microsoft Word, Excel and PowerPoint
- Experience with Salesforce
Benefits
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
Pay
Details on pay are not specified in the job posting.
Schedule
Details on schedule are not specified in the job posting.