Venue Technology Manager

About the role

LA28 is the independent, non-profit, privately funded organizing committee for the Los Angeles 2028 Olympic and Paralympic Games. We are on a singular mission to create an Olympic and Paralympic Games that celebrate all that this city and country have to offer, delivering an unparalleled experience for athletes, fans, partners and our community.

Responsibilities

• Integrate with the Venue’s Management Team, consisting of each FA’s Venue Manager, maintain close contact with these leads to understand their operations and impact on Technology.
• Understand their requirements and deliver solutions that are fit for purpose within the project’s constraints.
• Develop effective working relationships with Functional Areas with whom Technology has a strong dependency: especially Venues and Infrastructure, Energy, Logistics, Event Venue Management, the existing operators of established venues and relevant public bodies.
• Contribute to the detailed venue design and plans for your venue(s) to ensure that Technology spaces and requirements are understood, planned and provided.
• Develop a prioritized and detailed plan for delivery and operation of the venue(s) for Test Events, Technology Rehearsals and Games-time.
• Identify risks, dependencies, opportunities and develop mitigation and contingency plans.
• Initiate and track corrective action for any slippage or changes to the venue implementation plan.
• Build and manage a strong and diverse team composed of paid staff, contractors and volunteers to support the Technology services and equipment at the assigned venue(s).
• Provide or update regular progress, risk, and issue management reports in accordance with governance structure, reporting methodologies and cadence.
• Lead all aspects of Technology services and equipment installation, testing, handover, operational support and decommissioning at the assigned venue(s).
• Oversee team progress while maintaining effective communication with stakeholders, dependency management and problem solving as plans evolve.
• Be accountable for the tracking and management of deployed Technology assets.
• Act as the point of contact within the venue to resolve Technology issues in cooperation with Partners and Service Providers.
• Maintain communication and manage the expectations of venue stakeholders.
• Support the recruitment of Deputy and Assistant VTMs.
• Coordinate team members and participate in relevant training.
• Oversee the mobilization and welfare of the TEC team in the venue (food, access, breaks, etc.).
• Undertake other tasks and activities that may become necessary to fully deliver the Technology scope.

Requirements

• An attitude to go above and beyond to deliver, including adopting a hands-on approach.
• Ability to successfully lead the sequential but rapid phases of planning and design, deployment, operational readiness and operations, working with multiple Partners and Providers to meet the requirements of demanding clients.
• Passionate about attention to detail and possess a relentless drive for operational readiness, an ability to juggle multiple complex tasks simultaneously while maintaining mental resilience for change and ambiguity.
• Ability to engage and establish strong relationships with a diverse set of stakeholders across the venue(s).
• Deep and demonstrable understanding of the elements of a large, rapid deployment of resources and infrastructure with strict time constraints.
• Proven ability to create, energize and lead a strong team with very diverse profiles, including volunteers at Games time.
• Proven leadership, interpersonal and communication skills.
• You must be comfortable managing tight deadlines and multiple tasks simultaneously.
• Problem solving and collaborating in a fast paced, dynamic and rapidly changing environment alongside colleagues from local and international backgrounds, bringing a diverse range of perspectives and experiences.
• Able to remain seated, stand, or walk for extended periods of time, and physical movement of equipment may be required.

Qualifications

• Minimum of 5 years' experience managing Technology projects or proven experience in a similar role.
• Experience in Sports, major event industry or operations in a stadium is very welcome.
• University degree or similar higher education, in Information Technology, Computer Science or related field is desirable.

Skills

• Ability to follow guidelines, Operational Processes and Procedures.
• Good knowledge of, and proven practical ability for planning, monitoring and controlling projects or a related program of projects.

Benefits

Not specified.

Pay

The annual base salary range for this position is $88,000.00-$115,000.00. The pay scale provided is the range that LA28 reasonably expects to pay as starting base compensation for this role. All LA28 compensation remains subject to final determination based on individual candidate qualifications, experience, or other reasonable criteria consistent with LA28’s operational business needs and applicable law.

Schedule

The initial work model is hybrid - 4 days per week in the Downtown Los Angeles office and 1 day from home. This will change to meet event demands, additionally you will be based in your assigned Venue(s) as we approach Games Time. Local and domestic travel should be expected.