IT Facilities Manager

About Us

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower over 50,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!

Job Summary

Serves as the primary coordinator for physical IT infrastructure, working closely with IT engineering teams, facilities personnel, and external vendors to support capacity planning, documentation, physical access control, and lifecycle maintenance across all university technology spaces.

Responsibilities

• Maintains the security, cleanliness, stability, and operational readiness of data centers, server rooms, and MDF/IDF environments
• Oversees the lifecycle of critical infrastructure systems, including HVAC, electrical power systems (generators, UPS, transfer switches, breakers), fire suppression, and environmental monitoring
• Ensures accurate installation, labeling, documentation, and maintenance of physical infrastructure components according to university and industry standards
• Maintains inventory, rack diagrams, power path documentation, cabling records, and physical layout documentation
• Makes capacity plans involving power, cooling, and physical space to support current operations and future university growth
• Serves as the primary liaison between IT and Facilities, contractors, and external vendors for maintenance, testing, and coordination of building systems supporting IT operations
• Manages physical access controls for IT environments, including auditing access rights and supporting access technologies such as keycard systems and video monitoring
• Coordinates infrastructure work performed by networking, server and storage, and other technical teams to ensure adherence to standards, proper racking/stacking, cable management, inspections, and change control
• Develops, maintains, and enforces standard operating procedures (SOPs), infrastructure standards, and best practices, support team training and compliance

Required Qualifications

• Bachelor's degree from an accredited institution of higher education in information technology, engineering, facilities management, related discipline, or an equivalent combination of relevant education and/or experience
• Five (5) years of experience in IT infrastructure, data center operations, or facilities related IT management

Preferred Qualifications

• BICSI certifications such as RCDD or Technician (TECH)
• Data center infrastructure certifications such as CDCTP or CDCMP
• Experience working with DCIM platforms, CAD tools, or infrastructure modeling software
• Demonstrated experience developing and enforcing physical infrastructure standards across distributed IT environments
• Knowledge of physical security practices for IT spaces, including keycard access, video surveillance, and access audits