Venue Sales & Operations Manager

Sales & Booking Performance

Meet or exceed monthly and annual venue booking goals.
Serve as the primary point of contact for all sales inquiries and venue tours.
Create and present venue availability, proposals, and contracts to prospective leads.
Actively sell venue offerings, catering services, and event enhancements.
Plan and execute sales-focused marketing events such as open houses, wedding fairs, and tours.
Capture and submit event highlights, visuals, and content ideas to support social media and marketing efforts.

Venue Operations & Event Execution

Oversee event planning, coordination, and onsite day-of-event execution.
Manage day-to-day venue operations, including timelines, layouts, and event logistics.
Serve as the primary client contact throughout the planning process, event day, and post-event follow-up.
Coordinate and partner with Hightop Hospitality catering teams, vendors, and internal partners to ensure seamless events.
Lead by example to create a professional, client and guest-focused environment for staff and vendors.
Assist with event setup and teardown as needed.

Reporting & Accountability

Complete weekly and monthly sales and operations reporting.
Maintain accurate booking, revenue, and event documentation.
Complete post-event follow-ups and report feedback to the Venue Director.
Uphold brand standards, service quality, and operational consistency.
Support Hightop Hospitality venues and catering teams as needed.

What We’re Looking For

Experience in venue sales, event sales, or venue/event management with demonstrated success in booking and executing events.
Strong attention to detail with the ability to manage contracts, timelines, and event details accurately.
Proactive, solution-oriented mindset with the ability to anticipate client, guest, and operational needs.
Demonstrated problem-solving skills with the ability to remain calm, professional, and guest-focused when navigating last-minute changes or challenges.
Strong organizational skills with the ability to manage multiple events simultaneously.
Professional communication skills, both verbal and written.
Ability to stand for extended periods of time.
Ability to lift up to 40 lbs occasionally (event setup and teardown).
Full-time availability to work onsite, with a schedule that regularly includes nights and weekends.

Compensation & Benefits

Base salary of $55,000–$60,000 plus commission
Bonus potential
401(k) with company match
Health and dental benefits
Short-term and long-term disability insurance
Life insurance
Competitive PTO allowance
Company laptop
Cell phone stipend

About Hightop Hospitality

Hightop Hospitality is a collection of restaurants, catering, and event venue brands committed to premium food, exceptional service, and genuine hospitality.
Learn more at www.hightophospitality.com.