Venue Coordinator

About the role

The Venue Coordinator assists with planning, developing, coordinating, and executing an operational management plan for NOVA Parks event rental sites.

Responsibilities

• Respond to verbal and written inquiries about NOVA Parks rental facilities.
• Work closely with in-house site and catering staff as well as outside event staff.
• Assist with planning and participation in wedding shows, open houses, and other facility marketing outreach.
• Provide information on various events and reserve required space/facility; ensure readiness for event.
• Serve as liaison between renters and NOVA Parks in the absence of the Facility Manager and Park Manager; oversee events.
• Ensure timely and orderly cleaning of facility before and after use.
• Respond to inquiries for reservations and book reservations.
• Promote and market rental facilities by providing information on other facilities and rental options; actively develop new sales leads.
• Correspond with clients to confirm reservations, initiate prompt payment, and make special arrangements as requested or required; communicate those needs with management.
• Receive and/or process payments, issue receipts, and prepare other documentation as needed.
• Generate standard reservation permits and contracts.
• Operate personal computer to prepare correspondence and/or reports.
• Compile detailed activity reports to include bookings, cancellations, deposits, payments, sales projections, and leads.
• Order and maintain needed supplies.
• Prepare various statistical reports.
• Perform routine custodial duties such as cleaning restrooms, stocking supplies, sweeping floors, and helping with preparation and clean-up of special events.

Requirements

• Graduation from high school.
• Availability to work a flexible schedule including most weekends during wedding season, evenings, and weekends at special events and/or ceremonies.
• Ability to perform routine custodial duties.
• Knowledge of principles, methods, and practices involved in Event Facility Management (preferred but not required).
• General knowledge of marketing principles and techniques with ability to assist with the development and implementation of an effective, results-driven promotional plan.
• Knowledge of reservation practices and procedures.
• Knowledge of basic event catering functions.
• Ability to develop and maintain effective relationships with co-workers and partnerships with outside vendors/contractors/associations.
• Considerable ability to identify and isolate problems and to initiate appropriate actions.
• Considerable ability to deal courteously and effectively with the public and special interest groups, and to provide a strong, positive public relations program; ability to interpret and explain NOVA Parks policies, rules, and procedures.
• Considerable ability to communicate clearly and effectively, both verbally and in writing; ability to prepare and present accurate reports.
• Working knowledge of personal computers and various software applications.
• Possession of or ability to obtain and maintain a driver's license with a safe driving record.
• Ability to obtain food service certification.
• Certification or ability to obtain certification in CPR and First Aid.
• Regular and predictable attendance is an essential function of the position.

Pay

$20.00 per hour