Vendor Support Specialist

Essential Duties

• Financial planning and analysis, accounts receivable and payments
• Track revenue across multiple service lines, vendors, down to the property level
• Calculate monthly or quarterly payouts to internal divisions by state, region, market
• Avoid inaccurate and timely collection of monthly, quarterly or annual fees from vendors
• Vendor relationship management
• Act as communication liaison between our division and partner vendors
• Answer queries or requests and address issues raised by vendors
• Oversee the full vendor onboarding and compliance process
• Collect applications and conduct required checks
• Prepare and store agreements and compliance documents (COI, W9, etc.)
• Manage onboarding communications
• Attend local events where necessary – vendor sponsored or FirstService events

Marketing Partner

• Partner with marketing team and external vendors to develop new ideas and content for strategic campaigns, program rollouts, emails, flyers and presentations
• Maintain and update our division’s internal SimplrHUB (SharePoint) website which includes news updates and company-wide preferred vendor list for our community managers
• Document and data management
• Maintain and organize shared drive structures to organize vendor contractors, templates, marketing materials and financial information
• Manage and update master community lists for vendors, including monthly distribution

Education & Experience

• Associate degree or higher

Knowledge, Skills & Proficiencies

• Strong verbal and written communication skills
• Demonstrates thoughtful leadership in creating efficiencies and process improvements
• Detail oriented and strong organizational skills and multi-tasking skills
• Project management experience with focus on process improvement
• Strong proficiency in Windows and Microsoft Office, including but not limited to word processing, spreadsheet maintenance, navigating in databases, record keeping and researching the Internet
• Ability to work with sensitive or confidential information
• Ability to meet deadlines and work well under pressure
• Ability to work in a team environment as well as independently and be self-driven
• Critical thinking, financial acumen, problem solving and decision-making abilities

Compensation

$30/hr

What We Offer

• Full comprehensive benefits, including your choice of multiple medical plans, dental, vision, life insurance, short-term and long-term disability, legal, identity theft, and pet insurance
• Company-paid life insurance and benefits from our employee assistance program
• Paid time off, paid holidays
• Tuition reimbursement
• A 401(k) with a company match

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

Alternative Selection Process or Reasonable Accommodations

Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Automated Employment Decision Tool (AEDT) Usage

We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.