Vendor Manager

Vendor Relationship Management

• Manage and optimize relationships with logistics, OEM, repair, and disposition vendors supporting network equipment operations.
  • Ensure vendor execution supports inbound logistics, warehousing, staging/kitting, fulfillment, returns, repair/refurbishment, redeployment, and disposition requirements.
• Monitor vendor performance against contractual obligations, SLAs, quality expectations, and operational requirements.
  • Enforce compliance and support corrective actions to improve service levels, cycle times, inventory accuracy, and network equipment readiness.
• Collaborate with Network Engineering, Field Operations, Supply Chain Operations, Procurement, Finance, and other internal teams to align vendor execution with network build, upgrade, maintenance, and recovery priorities.
  • Support planning and risk management practices that reduce service-impacting disruptions across forward and reverse flows.

Vendor Cost Management & Efficiency Improvement

• Analyze and manage vendor costs related to logistics, warehousing, fulfillment, repair, returns, redeployment, and disposition activities.
  • Identify savings opportunities, validate cost drivers, and support initiatives that improve cost-to-serve and operational efficiency.

Reporting, Scorecards & Leadership Communication

• Prepare and present vendor performance reports, scorecards, cost trends, SLA results, risk items, and improvement actions to leadership.
  • Translate vendor data into clear insights and recommendations that support operational decisions.

Operational Excellence & Continuous Improvement

• Contribute to supply chain operational excellence by applying knowledge of logistics, inventory management, repair operations, asset controls, and vendor management.
  • Support improvements that strengthen process consistency, asset utilization, compliance, and scalability across forward and reverse network equipment operations.

Systems, Controls & Vendor Process Enablement

• Support vendor adoption and use of systems, tools, and process controls such as WMS/enterprise system integrations, asset tracking, serialization, dashboards, and automated reporting.
  • Ensure vendor processes support accurate visibility, traceability, billing, and operational control across the network equipment lifecycle.