Vendor Managed Inventory (VMI) Driver

About the role

Vendor Managed Inventory (VMI) Associate will partner with the internal team and sales to ensure customer expectations are met through exceptional service, quality products, delivery time, and fulfillment. Our drivers are the face of the business, and we expect a high-level of professionalism, manage inventory levels, and ensure product availability at customer sites by monitoring stock, generating replenishment orders, and maintaining exceptional customer relationships.

Responsibilities

• Inventory Management: Monitor customer stock levels, maintain minimum and maximum stock levels, and ensure the accuracy of inventory within customer systems.
• Replenishment & Ordering: Generate replenishment orders based on data analysis and customer needs, ensuring timely delivery of products.
• Customer Relations: Establish and maintain strong relationships with key customer contacts, providing on-site support and ensuring high customer satisfaction. Review biannual VMI reports with customers, create and maintain binders on each.
• Data Analysis & Reporting: Analyze sales data and inventory trends to forecast needs, identify issues, and generate reports for management. Complete order entry requirements.
• Supply Chain Coordination: Address and resolve discrepancies, supply chain challenges, and system issues to maintain efficient inventory flow. Meet with Branch Manager regularly to address changes in stock levels at the customer location.
• Sales Support: Collaborate with sales and business development teams to drive revenue growth, identify product expansion opportunities, and promote company solutions.
• Logistics & Operations: Manage product receiving, putting away product, and inventory products. Pull and deliver products to the proper inventory location, department or personnel. Assist with warehouse operations.
• Training: Be an active participant in all required training. This position will be cross trained in other areas of production plus shipping & receiving.
• Actively participate with the VAC vision, mission, and values. Integrate each by aligning performance goals and business initiatives to ensure objectives are achieved.

Qualifications

• Solid judgement and decision-making ability. Remain objective and calm under pressure to achieve goals and customer satisfaction.
• Excellent organizational and time management skills.
• The ability to multi-task and maintain a sense of urgency in a fast-paced environment.
• Able to analyze data, identify trends, and forecast inventory needs accurately.
• Excellent communication skills (written and oral). Enhance the team culture, be open to new perspectives, and be respectful.
• Excellent teamwork skills.
• Knowledge and experience with Microsoft Office products.
• Highly effective team player with excellent interpersonal skills and a positive attitude.
• Ability to work independently and prioritize tasks.

Skills

• A high school diploma or equivalent is required.
• 21+ years of age and with two years of driving experience in all weather conditions.
• 2 years of driving experience and comfortable driving in all types of weather conditions.
• Background in supply chain or logistics is ideal.
• Requires ability to safely lift 65 pounds using proper lifting techniques.
• Previous working knowledge of hydraulic components is a plus.
• Proficient in Microsoft Office Suite and ERP systems, especially Epicor is a plus.
• Type 25+ wpm.

Licenses and Certifications

• Valid Class C driver's license and a clean driving record are required.
• The ability to successfully obtain a DOT medical card and the company will reimburse.