Vendor Coordinator

Shroff Travel is recruiting a Vendor Coordinator to work across air tickets, tours, travel products, reservations, customer service, sales support, and travel operations.

About the role

In this position, you will coordinate vendor records, requests, timelines, documentation, and routine follow-up. This is a full-time, 100% remote role open to candidates throughout the United States.

Responsibilities

• Maintain accurate vendor contact, service, document, status, and follow-up information.
• Coordinate routine requests, quotes, documents, approvals, schedules, or service updates with vendors.
• Track pending vendor actions, deadlines, renewals, missing documents, and unresolved issues across ticketing, tours, and travel sales.
• Prepare vendor summaries, comparison files, status reports, or supporting documentation for the Shroff Travel team.
• Route contract, pricing, compliance, or performance issues to the appropriate internal owner while supporting ticketing, tours, and travel sales.
• Maintain organized vendor files and document key communications and decisions.

Requirements

• Strong organization, communication, follow-up, and recordkeeping skills.
• Comfort using spreadsheets, vendor systems, email, shared documents, and task-management tools.
• Ability to track multiple vendors, deadlines, and open requests accurately.
• Professional written communication and good escalation judgment.
• Strong attention to documentation and confidential business information.
• A pre-employment background check is required.

Pay

$52,500 - $59,500 per year

Schedule

Full-time, 100% remote