Vendor Compliance Supervisor

Vendor Compliance

• Align with Merchant Team and Supply Chain Leadership to create and maintain appropriate vendor compliance standards.
• Monitor vendor adherence to company compliance standards and routing guides.
• Review inbound shipments for compliance related to: ASN/EDI accuracy, carton labeling, RFID requirements, packaging standards, routing instructions, ticketing and carton content accuracy, packing slip and documentation requirements.
• Identify, document, and track vendor violations and chargeback opportunities.
• Communicate violations and corrective actions to vendors in a professional and timely manner.
• Maintain vendor compliance scorecards and reporting.
• Support onboarding and training of new vendors on compliance requirements.
• Aid in maintaining and updating vendor routing guides and compliance manuals.

Operational Support

• Partner with Fulfillment Center teams to investigate receiving issues, shortages, overages, damages, and mis-ships.
• Help reduce operational friction caused by non-compliant inbound shipments.
• Source quotes for international freight in coordination with the Merchant Team.
• Manage, develop, and optimize organizational product tagging program and compliance.
• Cook up with Transportation and Logistics teams regarding routing and freight compliance issues.
• Aid in improving inbound flow, receiving productivity, and inventory accuracy.

Data & Reporting

• Analyze compliance trends and recurring vendor issues.
• Prepare weekly and monthly compliance reporting for leadership.
• Track KPIs such as: ASN accuracy, EDI compliance rates, vendor scorecard performance, carton accuracy, routing compliance, chargeback recovery, inbound defect rates.
• Support audits and documentation retention requirements.