Vehicle Sales Representative
At Ryder, our most important competitive advantage is our people. As a Vehicle Sales Rep, you’ll be part of a dynamic team, equipped to succeed and empowered to develop your transportation & logistics career.
About the role
The VSR is the frontline Sales Agent for Vehicle Sales. The VSR must work with all functional groups within the Organization (Sales, Marketing, Operations, and Asset Management) to meet sales projections and maximize proceeds while providing high-level customer service.
Responsibilities
- Frontline Sales Representative for Vehicle Sales, in person, online, and via phone.
- Execute the UTC’s marketing plan, including product selection for periodicals, trade associations, and industry-specific marketing campaigns.
- Coordinate outbound marketing efforts, including phone calls, marketing mailers, and Thank You cards.
- Act as liaison between Asset Management, Rental, and Lease product Lines.
- Maintain the overall accuracy and content of the Lead Tracker database to measure marketing effectiveness.
- Understand the used vehicle marketplace and local competitors.
- Cover for the VSM at their location and other locations as needed.
- Structure and sell all ancillary products (Finance and Extended Warranty) to meet customer needs and fulfill Ryder’s expectations.
- Develop and expand relationships with the existing customer base to ensure customer retention levels are met and exceeded.
- Manage the overall effectiveness of the UTC website for content and data accuracy, providing feedback for development.
- Accountable for all vehicle inventory movement within the UTC’s area of operations, including offsite and satellite locations.
- Maintain key tracking system for inventory management and vehicle security.
- Ensure vehicle quality and appearance through washing, detailing, and vehicle exercise programs.
- Perform weekly yard checks with required documentation from off-site locations.
- Occasionally drive trucks within the UTC boundaries to properly align inventory.
- Manage unit files and sales recording systems, including titling, licensing, and legal sale documents.
- Manage mandatory compliance requirements (e.g., Sarbanes Oxley, Safety STAR Program).
- Maintain Cash log, collect funds accurately and timely.
- Manage the UTC supply inventory.
- Ensure vehicle sales compliance with local, state, federal, and other regulating agencies.
- Increase location sales by assisting with all aspects of the sales process.
- Maximize proceeds for vehicles sold by improving retail activity.
- Provide sales support to the VSM to maximize sale time.
- Maximize customer retention by enhancing the sales process and reaching out to new and existing customers.
- Ensure Sarbanes Oxley compliance in all required areas.
- Maintain a neat and orderly work environment to maximize productivity.
- Perform other duties as assigned.
Qualifications
- High School Diploma or GED (required).
- One (1) to three (3) years or more in sales and/or customer service experience (required).
- Strong computer skills, including Word, Excel, and advanced internet proficiency (required).
Skills
- Performs work independently with minimal supervision.
- High energy, self-motivated, and self-directed.
- Ability to drive multiple projects to successful completion.
- Capable of multitasking, highly organized, with excellent time management skills.
- Goal-oriented with a high drive for results and assertiveness; deals well with ambiguity.
- Strong verbal and written communication skills.
- Ability to create and maintain professional relationships at all levels of the organization (peers, work groups, customers, supervisors).
- Flexibility to operate and self-driven to excel in a fast-paced environment.
- Detail-oriented with excellent follow-up practices.
- Proven ability to effectively work with the general public and customers.
- Ability to work independently and as a member of a team.
Benefits
- Comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options.
- Paid time off for vacation, illness, bereavement, family, and parental leave.
- Tax-advantaged 401(k) retirement savings plan with employer match.
- Discount on shares.
Pay
Hourly pay range: $22.00 - $24.00.
Schedule
Monday to Friday, 8 am - 5 pm.
Ryder has been recognized as a "Top Company for Women to Work for in Transportation" by Women in Trucking, one of Fortune Magazine’s “World’s Most Admired Companies,” and one of “Reader's Choice Excellence Awards” by Inbound Logistics. Ryder also has the largest EV footprint in the U.S. and has received Verizon’s "Supplier Environmental Excellence Award."