Vehicle Sales Representative

Onsite in Hilliard, OH 43026. Monday–Friday, 8:00 AM–5:00 PM.

About the role

The Vehicle Sales Representative (VSR) is the frontline Sales Agent for Vehicle Sales. The VSR collaborates with Sales, Marketing, Operations, and Asset Management to meet sales projections, maximize proceeds, and deliver high-level customer service. This role requires alignment with Ryder’s core values: Trust, Innovation, Expertise, Collaboration, and Safety, and the ability to leverage technology daily.

Responsibilities

• Serve as the frontline Sales Representative for Vehicle Sales in person, online, and via phone.
• Execute the UTC’s marketing plan, including product selection for periodicals, trade associations, and industry-specific campaigns.
• Coordinate outbound marketing efforts such as phone calls, mailers, and thank-you cards.
• Act as liaison between Asset Management, Rental, and Lease product lines.
• Maintain the accuracy and content of the Lead Tracker database to measure marketing effectiveness.
• Monitor the used vehicle marketplace and local competitors.
• Cover for the Vehicle Sales Manager (VSM) at their location or other locations as needed.
• Structure and sell ancillary products (Finance and Extended Warranty) to meet customer needs and Ryder’s expectations.
• Develop and expand relationships with existing customers to ensure retention and exceed expectations.
• Manage the UTC website for content and data accuracy, providing feedback for development.
• Oversee all vehicle inventory movement within the UTC’s area, including offsite and satellite locations.
• Maintain key tracking systems for inventory management and vehicle security.
• Ensure vehicle quality and appearance through washing, detailing, and vehicle exercise programs.
• Perform weekly yard checks with required documentation from off-site locations.
• Drive trucks within UTC boundaries to align inventory as needed.
• Manage unit files, sales recording systems, titling, licensing, and legal sale documents.
• Ensure compliance with Sarbanes Oxley, Safety STAR Program, and other company initiatives.
• Maintain cash log, collect funds accurately and timely, and manage UTC supply inventory.
• Ensure vehicle sales compliance with local, state, federal, and other regulating agencies.
• Increase location sales by assisting with all aspects of the sales process.
• Maximize proceeds for vehicles sold by improving retail activity.
• Provide sales support to the VSM to maximize sale time.
• Enhance the sales process to maximize customer retention and reach new and existing customers.
• Ensure Sarbanes Oxley compliance in all required areas.
• Maintain a neat and orderly work environment to maximize productivity.
• Perform other duties as assigned.

Requirements

• High School Diploma or GED.
• One (1) to three (3) or more years of sales and/or customer service experience.
• Strong computer skills, including proficiency in Word, Excel, and advanced internet use.
• Ability to travel as required.
• Must be willing to commit to Ryder’s core values: Trust, Innovation, Expertise, Collaboration, and Safety.
• Must embrace and utilize technology as part of daily routine.

Skills

• Ability to work independently with minimal supervision.
• High energy, self-motivated, and self-directed.
• Capable of driving multiple projects to successful completion.
• Highly organized with excellent time management skills.
• Goal-oriented with a strong drive for results and assertiveness; comfortable with ambiguity.
• Strong verbal and written communication skills.
• Ability to create and maintain professional relationships at all organizational levels.
• Flexibility to operate and excel in a fast-paced environment.
• Detail-oriented with excellent follow-up practices.
• Proven ability to work effectively with the general public and customers.
• Ability to work independently and as part of a team.

Benefits

• Comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options.
• Paid time off for vacation, illness, bereavement, family, and parental leave.
• 401(k) Savings Plan with company match.
• Discounted stock purchase options.
• Performance-based annual cost-of-living increases.
• Comprehensive training and professional development opportunities.
• Regional and local Ryder resources for guidance and support.
• Additional day of Paid Time Off for Military Veterans.

Pay

Hourly pay range: $20.00 – $25.00. The position may also be eligible for an annual bonus, commission, and/or long-term incentive plan based on level and/or type.

Schedule

Full-time, Monday–Friday, 8:00 AM–5:00 PM.