Veeva CRM Lead

Location: Boston, MA (Remote)
Duration: 6 months

Skills & Qualifications

• 5-8 years of experience providing solutions and technical architecture for Veeva CRM Suite applications
• Experience across the full Software Development Life Cycle (SDLC), including proposal, process engineering, design, development, testing, deployment, and support
• Experience with application design and development using Salesforce Apex and Salesforce configurations
• Experience with Veeva Vault SDK and Veeva Vault Platform configuration
• Experience with Veeva Approved Email, Veeva Network, Veeva OpenData, Veeva Align, Veeva Engage, or Veeva Events Management
• Experience managing large projects and Salesforce-based implementations
• Cloud implementation experience is a plus
• Experience with data migration and Agile methodologies
• Familiarity with Agile tools such as Jira
• Scrum Master certification is a plus
• Experience with REST web services and messaging/streaming solutions
• Knowledge of AJAX and JavaScript is desirable
• Strong communication skills
• Self-driven and results-oriented
• Proactive in suggesting solutions to clients

Responsibilities

• Develop and review enhancements and new implementation requests from customers
• Coordinate with the support team on current issues and initiate problem management activities
• Serve as the onsite technical lead and guide offshore teams on technical aspects
• Translate functional requirements into technical solutions
• Prepare and maintain application-related documentation, including SOPs, operational instructions, and user manuals